Docket Number C-2015-2473201

Home
Docket

Docket Number	C-2015-2473201	Status	Closed
Applicant		Utility Code	639135
Complainant	HELENE BROWN	Utility Name	YELLOW CAB COMPANY OF PITTSBURGH
Respondent	YELLOW CAB CO OF PITTSBURGH	Utility Type	Taxi
Responsible Bureau	BIE	eFiling Confirmation Number
Date Filed	03/23/2015	Date Posted	10/21/2015
Case Description	Nature of Incident: --Driver Discourteous --Failed to take most direct route --Taximeter not working, not used, not visible --Fare receipt not provided --Overcharged --Others (describe below) Incident details: It is quite alarming to experience flying into a new city and the taxi driver has no clue as to where an airport area hotel is then have the audacity to be rude when I offer the address. The residence inn is a quick drive from the airport yet the driver purposely went the wrong direction to get to my destination when the person at the airport specifically told her that the hotel was off of exit 58. After arriving to my destination, my bill was 17.93. I gave the driver 20.00 and asked the driver for a receipt, not only did she not provide me a receipt for the 20.00 , she did not give me my change. when I elected to pay by credit card she said that she had turned the machine off and would not be able to swipe my card. I got my own bags out of the car none of this experience warranted a tip. The driver of cab 233 was the worse driver I have ever experience and should not work in a customer service capacity especially if she is going to drive a car while talking on the phone without using a hands free device. I would appreciate the return of my 2.27 owed to me.

Daily Actions

Action Date	Description	Date Posted
11/25/2015	Document Published on Web - Document 'FINE PAYMENT' is made public	11/25/2015
10/21/2015	Document Published on Web - Document 'C-2015-2473201 bie complnt.doc' is made public	10/21/2015
10/21/2015	Approve C Docket Assignment - Other - See Comments	10/21/2015
10/21/2015	Document Served - Other - See Comments - TAS COMPLAINT FOR VARIOUS VIOLATIONS SERVED FOR ANSWER DUE 11/10/15	10/21/2015

Public Documents

Document Name	Document Type	eFiling Confirmation Number	Date Received	Post On Date	Date Served	Reference Docket Number
FINE PAYMENT	Fine Payment			11/25/2015		C-2015-2473201
C-2015-2473201 BIE COMPLNT.DOC	Secretarial Letter			10/21/2015	10/21/2015	C-2015-2473201

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Document Search

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

Filing & Resources

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.

Get Details