Docket Number M-2021-3023026
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| Docket Number | M-2021-3023026 | Status | Closed |
|---|---|---|---|
| Applicant | Utility Code | 1118028 | |
| Complainant | PA PUC BUREAU OF INVESTIGATION AND ENFORCEMENT | Utility Name | GREENLIGHT ENERGY INC |
| Respondent | GREENLIGHT ENERGY INC | Utility Type | Electric |
| Responsible Bureau | BIE | eFiling Confirmation Number | |
| Date Filed | 11/30/2020 | Date Posted | 06/07/2021 |
| Case Description | The Office of Competitive Market Oversight (OCMO) and the Bureau of Consumer Services (BCS) had been receiving reports from multiple sources of residential consumers receiving disturbing telemarketing calls. The calls would initially be a robocall – informing the consumer that they have been overcharged and were qualified for a “refund” and/or a “reward” – and to press one to hear more. Upon pressing one, the consumer would be connected to a sales agent who failed to identify who they worked for. Upon being asked, agents would provide a name. However, the multiple reports OCMO received named several different suppliers – and upon contacting the suppliers named, the suppliers would deny responsibility. It soon became apparent that the agents were providing erroneous supplier names when identifying themselves – possibly to make it difficult if not impossible to identify the supplier responsible. The caller I.D. number displayed was also of no use because it was a spoofed number that made it impossible to call back. | ||
| Action Date | Description | Date Posted |
|---|---|---|
| 4/20/2022 | Document Published on Web - Document 'Fine Payment' is made public | 4/20/2022 |
| 4/20/2022 | Document Attached to Case - Fine Payment - Greenlight Energy Inc filed $8250 civil penalty. | 4/20/2022 |
| 3/22/2022 | Case Closed - No active tasks exist for this Case | 3/22/2022 |
| 2/24/2022 | Document EServed to POR - Document 'Opinion and Order - 3023026-OSA - 2-24-22 PM - Comments re Joint Petition for Approval of Settlement - BIE v Greenlight Energy Inc' is eServed - {72727F55-8B73-CC6D-8572-7F2CC8600000} | 2/24/2022 |
| 2/24/2022 | Document Published on Web - Document 'Opinion and Order - 3023026-OSA - 2-24-22 PM - Comments re Joint Petition for Approval of Settlement - BIE v Greenlight Energy Inc' is made public | 2/24/2022 |
| 2/24/2022 | Document Served - Other - See Comments - Order Served 2/24/2022 | 2/24/2022 |
| 12/13/2021 | Document Attached to Case - Cert of Srvc Comments - PPL - PPL Electric Utilities Corporation filed Certificate of Service to Comments. | 12/13/2021 |
| 12/13/2021 | Document Published on Web - Document 'Cert of Srvc Comments - PPL' is made public | 12/13/2021 |
| 12/9/2021 | Document Published on Web - Document 'Comments - PPL Electric' is made public | 12/9/2021 |
| 12/9/2021 | Document Attached to Case - Comments - PPL Electric - PPL Electric Utilities Corp filed comments. | 12/9/2021 |
| 10/29/2021 | Document Served & Pend - Pend for Comments - COMMENTS DUE 12/08/21 | 10/29/2021 |
| 10/28/2021 | Document Served & Send to C&A - Other - See Comments - ORDER ENTERED 10/28/21 Pend for comments 25 days from date of publication to bulletin | 10/28/2021 |
| 10/28/2021 | Document EServed to POR - Document 'Opinion and Order - 3023026-OSA - 10-28-21 PM - Joint Petition for Approval of Settlement - Request for Comments - BIE v Greenlight Energy Inc.' is eServed - {DDD1A8A9-4C54-C21A-A44F-7CC68A400001} | 10/28/2021 |
| 10/28/2021 | Document Published on Web - Document 'Opinion and Order - 3023026-OSA - 10-28-21 PM - Joint Petition for Approval of Settlement - Request for Comments - BIE v Greenlight Energy Inc.' is made public | 10/28/2021 |
| 6/25/2021 | Document Published on Web - Document 'Jnt Pet for Approval of Settlement w/Greenlight - BIE' is made public | 6/25/2021 |
| 6/25/2021 | Document Attached to Case - Jnt Pet for Approval of Settlement w/Greenlight - BIE - BIE filed Joint Petition for Approval of Settlement with Greenlight Energy Inc | 6/25/2021 |
| 6/7/2021 | Approve M Docket Assignment - Other - See Comments | 6/7/2021 |
| Document Name | Document Type | eFiling Confirmation Number | Date Received | Post On Date | Date Served | Reference Docket Number |
|---|---|---|---|---|---|---|
| FINE PAYMENT | Fine Payment | 3/15/2022 | 4/20/2022 | M-2021-3023026 | ||
| OPINION AND ORDER - 3023026-OSA - 2-24-22 PM - COMMENTS RE JOINT PETITION FOR APPROVAL OF SETTLEMENT - BIE V GREENLIGHT ENERGY INC | Order | 2/24/2022 | 2/24/2022 | M-2021-3023026 | ||
| CERT OF SRVC COMMENTS - PPL | Certificate of Service | 12/10/2021 | 12/13/2021 | M-2021-3023026 | ||
| COMMENTS - PPL ELECTRIC | Comments | 12/8/2021 | 12/9/2021 | M-2021-3023026 | ||
| OPINION AND ORDER - 3023026-OSA - 10-28-21 PM - JOINT PETITION FOR APPROVAL OF SETTLEMENT - REQUEST FOR COMMENTS - BIE V GREENLIGHT ENERGY INC. | Order | 10/28/2021 | 10/28/2021 | M-2021-3023026 | ||
| JNT PET FOR APPROVAL OF SETTLEMENT W/GREENLIGHT - BIE | Settlement Agreement | 6/24/2021 | 6/25/2021 | M-2021-3023026 |
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