Docket Number M-2024-3051789
- Home
- Docket
| Docket Number | M-2024-3051789 | Status | Active |
|---|---|---|---|
| Applicant | PENNSYLVANIA-AMERICAN WATER COMPANY | Utility Code | 212285 |
| Complainant | Utility Name | PENNSYLVANIA AMERICAN WATER COMPANY | |
| Respondent | Utility Type | Water (Private) | |
| Responsible Bureau | LAW | eFiling Confirmation Number | |
| Date Filed | 10/24/2024 | Date Posted | 10/24/2024 |
| Case Description | On July 22, 2024, the Pennsylvania Public Utility Commission (Commission) entered an Opinion and Order regarding Pennsylvania-American Water Company’s (PAWC) general rate increase proceeding at Docket Nos. R-2023-3043189, et al. Therein, based upon the cumulative number of quality-of-service concerns raised in the proceeding via hearings, comments, and complaints, the Commission determined that further investigation is warranted. The Commission directed the Law Bureau, in conjunction with the Bureau of Technical Utility Service (TUS), to implement an investigation into the quality-of-service issues in PAWC’s northeastern service territory. | ||
| Action Date | Description | Date Posted |
|---|---|---|
| 12/16/2025 | Document Attached to Case - Reply to Data Request - PAWC - Pennsylvania-American Water Company filed Reply to Data Request. | 12/16/2025 |
| 12/16/2025 | Document Published on Web - Document 'Reply to Data Request - PAWC' is made public | 12/16/2025 |
| 12/4/2025 | Document Published on Web - Document 'Secretarial Letter PAWC Survey M-2024-3051789 Dec 2025 - USPS Mail Version with Attachment' is made public | 12/4/2025 |
| 12/4/2025 | Document Served - Other - See Comments - Nature of Service : Postal Mail; Sec Letter and Survey Served 12/4/2025 | 12/4/2025 |
| 12/4/2025 | Document Published on Web - Document 'Secretarial Letter PAWC Survey M-2024-3051789 Dec 2025 - Email Version' is made public | 12/4/2025 |
| 12/4/2025 | Document Published on Web - Document 'Secretarial Letter Attachment - PAWC Northeastern Service Territory Customer Survey No 1.pdf' is made public | 12/4/2025 |
| 12/4/2025 | Document Served - Other - See Comments - Nature of Service : Email; Sec Letter and Survey Served 12/4/2025 | 12/4/2025 |
| 12/1/2025 | Document Published on Web - Document 'Secretarial Letter Data Request Set 4 PAWC M-2024-3051789 Dec 2025' is made public | 12/1/2025 |
| 12/1/2025 | Document Served - Other - See Comments - Nature of Service : Eserve; Data Request Letter Served 12/1/2025 | 12/1/2025 |
| 12/1/2025 | Document EServed to POR - Document 'Secretarial Letter Data Request Set 4 PAWC M-2024-3051789 Dec 2025' is eServed | 12/1/2025 |
| 8/5/2025 | Document EServed to POR - Document 'PAWC Investigation Report and Exec Summary - M-2024-3051789.pdf' is eServed | 8/5/2025 |
| 8/5/2025 | Document EServed to POR - Document 'Secretarial Letter - 3051789.pdf' is eServed | 8/5/2025 |
| 8/5/2025 | Document Published on Web - Document 'PAWC Investigation Report and Exec Summary - M-2024-3051789.pdf' is made public | 8/5/2025 |
| 8/5/2025 | Document Published on Web - Document 'Secretarial Letter - 3051789.pdf' is made public | 8/5/2025 |
| 8/5/2025 | Document Served - Other - See Comments - Nature of Service : Email|Eserve|Postal Mail; Sec Letter and Report Served 8/5/2025 | 8/5/2025 |
| 5/1/2025 | Document Attached to Case - Reply to Data Request Set 3 (Confidential) - PAWC - Pennsylvania American Water Company filed confidential responses to Date Request Set 3. | 5/1/2025 |
| 4/10/2025 | Document Attached to Case - Reply to Data Request Set 2 - PAWC (Conf) - PAWC filed Reply to Data Request Set 2. | 4/10/2025 |
| 4/9/2025 | Document Attached to Case - Supplemental Reply to Data Request 2 CONFIDENTIAL - PAWC - Pennsylvania American Water Company filed Supplemental Reply to Data Request. | 4/9/2025 |
| 4/9/2025 | Document Served - Other - See Comments - Nature of Service : Email; SEC LETTER SERVED 4/9/25 | 4/9/2025 |
| 2/26/2025 | Document Attached to Case - Reply to Data Request 2 CONFIDENTIAL - PAWC - Pennsylvania American Water Company filed Confidential Reply to Data Request Set 2. | 2/26/2025 |
| 2/6/2025 | Document Served - Other - See Comments - Nature of Service : Email; SEC LETTER SERVED 2/6/25 | 2/6/2025 |
| 11/12/2024 | Document Published on Web - Document 'Reply to Set I Data Requests - PAWC' is made public | 11/12/2024 |
| 11/12/2024 | Document Attached to Case - Reply to Set I Data Requests - PAWC - PA American Water Co filed responses to Set I data requests. | 11/12/2024 |
| 10/28/2024 | Document Published on Web - Document 'PAWC Investigation, M-2024-3051789 - Data Request Set 1 - Final' is made public | 10/28/2024 |
| 10/28/2024 | Document Published on Web - Document 'PAWC Investigation, M-2024-3051789 - Secretarial Letter Data Request Set 1 - Final' is made public | 10/28/2024 |
| 10/28/2024 | Document Served - Other - See Comments - Nature of Service : Email; SEC LETTER SERVED 10/28/24 elizabeth.triscari@amwater.com | 10/28/2024 |
| 10/24/2024 | Case Created - M-2024-3051789 - Created Case-3051789 | 10/24/2024 |
| 10/24/2024 | Assigned Responsible bureau - LAW - Created Case-3051789 | 10/24/2024 |
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
