Skip to content

Press Release

PUC Approves Settlement with Eligo Energy PA Concerning Past Violations Related to Sales & Marketing Practices and Materials

Published on 7/15/2021

Filed under: Electric

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today approved a settlement agreement between the PUC’s independent Bureau of Investigation & Enforcement (I&E) and Eligo Energy PA LLC (Eligo) following an investigation into the company’s sales and marketing practices as a licensed electric generation supplier in Pennsylvania.

The Commission voted 4-0 to adopt the settlement between I&E and Eligo stemming from an informal investigation of Eligo and its use of alleged misleading and deceptive marketing materials – which included references or quotes allegedly from the Commission that may have violated the Public Utility Code (Code) and the PUC’s Regulations. 

Pursuant to the settlement, Eligo will pay a civil penalty of $188,125.00.  The penalty includes:

  • A civil penalty of $1,000 for each of the 11 mailers with the phrases “Pennsylvania Public Utility Commission Notice” or “Important PUC Notice,” totaling $11,000.

  • A civil penalty of $500 for each of the 22 mailers with the phrase “Final Electric Notice: Attn Recipient: Request for Immediate Action,” totaling $11,000.

  • A civil penalty of $500 for each of the 34 mailers with the phrase “Rate Change Notice,” totaling $17,000.

  • A civil penalty of $125.00 for each of the 1,193 customer enrollments, totaling $149,125.

The PUC balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at Follow the PUC on Twitter – @PA_PUC for all things utility.  “Like” Pennsylvania Public Utility Commission on Facebook for easy access to information on utility issues.


# # #

Docket No.:  M-2020-3019204 




Learn how to submit a complaint with a public utility. You can also search existing formal complaints.

Get Details

Subscribe to Press Releases

Keep track of PUC news and activities with press releases delivered straight to your email inbox.


Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.


Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.