Press Release

PUC Enhances Energy-Saving Program for Low-Income Households

Published on 3/13/2025

Filed under: Consumer Education Electric Gas

Updated LIURP Regulations Boost Efficiency, Coordination, and Outreach

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today approved final regulations enhancing the state’s Low-Income Usage Reduction Program (LIURP), which helps tens of thousands of income-qualified residents across the Commonwealth reduce their energy usage and bills.

The Commission voted 5-0 to update regulations governing LIURP, a utility-sponsored program that provides weatherization and energy usage reduction services to help at-risk customers reduce their overall energy consumption.  LIURP services may include insulation, furnace repairs or replacements, water heater upgrades, health and safety improvements, energy conservation education, and other energy-saving measures, depending on the condition of the home.

“These updates to the regulations are important to keep up with the energy transition and technology improvements and to foster coordination among energy reduction programs to ensure a streamlined, cost-efficient approach to achieving energy reduction that benefits customers and utilities,” said Commissioner Kathryn L. Zerfuss in a supporting statement.

With a goal of improving coordination and efficiencies within utility universal service programs, the Commission approved several regulatory enhancements which place new LIURP requirements on public utilities, including:

• Standardizing LIURP administration protocols, including setting quality control standards and establishing work specifications and LIURP contractor certification requirements.
  
  
• Requiring utilities to collaborate on LIURP services, training, outreach, and resources, including coordination with other energy assistance programs.
  
  
• Encouraging utilities to consider developing LIURP pilot programs that incorporate renewable energy sources to help reduce utility costs for at-risk populations.
  
  
• Ensuring that any unspent LIURP funds are added to the budget for the next year to ensure those funds are used to provide weatherization and energy reduction services to eligible customers, unless the Commission approves an alternative use.
  
  
• Mandating targeted outreach to customers with limited English proficiency who are likely eligible for LIURP services, ensuring they are informed about available assistance.

Today’s action follows an extensive public comment period, during which the Commission gathered input on modernizing LIURP regulations to reflect evolving energy technology, improving coordination with other energy programs, and enhancing program efficiency.

Once finalized, the new regulations will be reviewed by the legislative standing committees, the Independent Regulatory Review Commission, the Office of Attorney General for legal compliance, and the Office of Budget for fiscal impact. The Final Rulemaking will be published in the Pennsylvania Bulletin, after which the regulation will become effective.

The PUC’s existing LIURP regulations apply to larger natural gas distribution companies and electric distribution companies.  These public utilities are required to include a LIURP as part of their universal service and energy conservation programs.  The other three required universal service programs are Customer Assistance Programs (CAPs), Hardship Funds, and Customer Assistance Referral and Evaluation (CARES) programs. 

LIURP helps low-income households reduce their electricity and natural gas use by providing home weatherization and energy-saving upgrades. These improvements can help lower monthly utility bills.

Visit the PUC’s website at puc.pa.gov for recent news releases and video of select proceedings. You can also follow us on X (formerly Twitter), Facebook, LinkedIn, Instagram, and YouTube. Search for the “Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on utility issues and other helpful consumer information.

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Docket No.:  L-2016-2557886

Contact:

• David Hixson
  Deputy Press Secretary
  717-772-2766
  dhixson@pa.gov
• Nils Hagen-Frederiksen
  Press Secretary
  717-418-2701
  nhagen-fre@pa.gov