Damage Prevention Enforcement
The Pennsylvania Public Utility Commission (PUC) oversees compliance with the Underground Utility Line Protection Law (One Call Law), which protects underground utility infrastructure by preventing damage during excavation activities. The PUC’s Bureau of Investigation and Enforcement investigate alleged violations of the law and presents cases to the Damage Prevention Committee (DPC). The DPC reviews cases during regular meetings and determines whether violations occurred and whether enforcement actions such as warning letters, administrative penalties or mandatory training are warranted. These enforcement efforts focus on safe excavation practices and compliance with Pennsylvania’s damage prevention laws.
Reporting Alleged Violations
Learn where to file an Alleged Violation Report.
Damage Prevention Enforcement Staff
Find contact information for PUC's Damage Prevention Staff.
FAQs
Find the answers to the frequently asked questions about Damage Prevention Enforcement.
Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get Details811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
