Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00015463 | Closed | 5/21/2001 | COMPLAINANT STATES THAT HE HAS RECEIVED BILLS FOR GAS THAT HE DID NOT USE. PGW INFORMED HIM THAT HIS METER WAS OVER 30 YEARS OLD, AND THEY REPLACED IT BUT NEVER CREDITED HIS BILL FOR THE EXCESS. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $324.16 AND BASE HIS BILL FOR THAT MONTH ON USAGE OF LESS THAN 20 CCF. HE ALSO STATES THAT HE NEEDS A HEARING SCHEDULED FOR A MONDAY MORNING OR EARLY AFTERNOON DUE TO HIS WORK SCHEDULE. |
| F-00963699 | Closed | 4/20/2002 | COMPLAINANT STATES THAT HER ESTIMATED BILLS WERE TOO HIGH. THE DECISION FROM THE BUREAU OF CONSUMER SERVICES WAS TOO HIGH AND DIDN'T REFLECT THE MONEY GRANTED BY LIHEAP. SHE WANTS SOMEONE TO REVIEW THE DECISION. |
| F-00818588 | Closed | 3/18/2002 | COMPLAINANT STATES THAT THERE IS A LOT OF CONFUSION CONCERNING THE BILLING FOR HER OLD ADDRESS AND HER NEW ADDRESS. SHE WANTS PGW TO PROVIDE DOCUMENTA- TION AND EXPLANATION. ------------------------------------------------------- CASE ENTERED IN ERROR - SHOULD HAVE BEEN F-00818533 |
| C-20030312 | Closed | 6/5/2003 | COMPLAINANT STATES HE IS DISPUTING THE BILLING PERIOD FOR MARCH 19, 2002 FROM FEB. 19, 02 HE STATES HE HAD A CREDIT ON HIS ACCOUNT. THEN THE NEXT TIME HE WAS BILLED HE RECEIVED A BILL FOR $2460.59. HE WANTS THE PUC TO CHECK THE BILLING AND COME UP WITH THE CORRECT AMOUNT THE SHOULD OF BEEN BILLED. |
| C-20032222 | Closed | 12/18/2003 | COMPLAINANT BELIEVES HE IS BEING BILLED IN ERROR, FOR THE TIME HE WAS NOT LIVING AT THE RESIDENCE. HE WANTS IT TO BE INVESTIGATED AND THE CHARGES REMOVED FROM HIS BILL. |
| B-00033941 | Closed | 11/10/2003 | IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 2463 C.D. 2003, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED OCTOBER 10, 2003 AT DOCKET NO. M-00021612. |
| F-01559302 | Closed | 5/16/2005 | COMPLAINANT STATES HE DOES NOT BELIEVE THEIR BILL COULD BE RIGHT. HE STATES IT WAS ESTIMATED AND THERE IS ACCESS TO THE METER SO HE HAS NO IDEA WHY THE METER WAS NOT READ INSTEAD. |
| Z-01799999 | Closed | 6/6/2005 | COMPLAINANT STATES SHE CAN NOT PAY $300.00 A MONTH. COMPLAINANT STATES SHE CAN PAY $150.00 A MONTH. |
| Z-01774404 | Closed | 2/14/2005 | COMPLAINANT STATES ON 9/14/04 PGW CAME TO TERMINATE THEIR GAS SERVICE AND PGW IN ERROR SHUT-OFF THEIR NEIGHBOR'S GAS SERVICE. THEY CALLED PGW ABOUT THIS AND WAS TOLD THAT THERE SERVICE WAS SHUT-OFF WHEN IT WAS NOT. THEY WANT THE PUC TO HAVE PGW TO NOT DISCONNECT THEIR SERVICES, TO WAIVE ALL OTHER CHARGES (SECURITY DEPOSITS, TURN ON FEES, ETC), TO BE ALLOWED TO PAY OFF THE $232 OWED AND THAT AN AGREEMENT BE MADE FOR THE MONTHS OF SERVICE THAT THEY HAD NOT RECEIVED A CURRENT BILL AFTER REQUESTING ONE SEVERAL TIMES. |
| C-20066639 | Closed | 7/28/2006 | COMPLAINANT STATES SHE RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMINATED. SHE WOULD ALSO LIKE TO UNDERSTAND THE UTILITY CHARGES, WHY THE BILLS ARE SO HIGH WHEN THE HOUSE IS GENERALLY COLD IN THE WINTER, ETC. |
| C-00015544 | Closed | 6/4/2001 | COMPLAINANT STATES COMPLAINT IS THAT PHILADELPHIA GAS WORKS USED FRAUD & DECEPTION - REFUSED TO BRING HIS ENTIRE PGW FILE TO LAWYER. HE WANTS A HEARING WITH ALL HIS RECORDS FROM THE PGW PRESENT. |
| C-20016472 | Closed | 11/9/2001 | COMPLAINANT STATES HE WAS CHARGED $2235.14 BY THE GAS COMPANY. HE STATES THAT HE JUST PURCHASED THIS BUILDING IN JAN OF 2001 AND THIS WAS NOT HIS BILL |
| B-00023918 | Closed | 8/30/2002 | IN THE COMMONWEALTH COURT OF PENNSYLVANIA, NO. 2091 C.D. 2002, APPEAL FROM THE ORDER OF THE COMMISSION ENTERED JULY 29, 2002 AT DOCKET NO. F-00918904. |
| F-01068116 | Closed | 8/1/2002 | COMPLAINANT STATES THAT THE PGW BILL WAS IN ANOTHER PERSON'S NAME, WHO IS CURRENTLY IN JAIL. THE GAS WAS TURNED OFF BY HIS REQUEST. SHE HAS TRIED TO HAVE IT CHANGED TO HER NAME AND SHE PAID THE BILLS, BUT THEY SAY SHE HAS TO TAKE RESPONSIBILITY FOR HIS BILLS, WHICH SHE DOES NOT AGREE TO DO. |
| C-20043552 | Closed | 8/19/2004 | COMPLAINANT STATES WANTS TO SEE IF THE PUC CAN HAVE THE ASKING AMOUNT OF $853 LOWERED TO SOMETHING MORE REASONABLE. |
| Z-01741834 | Closed | 5/25/2005 | COMPLAINANT STATES THAT HE WAS OVERCHARGED FOR HIS GAS USAGE AND HE IS UNABLE TO PAY THE AMOUNT REQUESTED BY THE COMPANY. HE WANTS THE PUC TO INVESTIGATE THE BILL AND DEVELOP AN AFFORDABLE PAYMENT PLAN. |
| F-02022899 | Closed | 3/13/2006 | COMPLAINANT STATES SHE WOULD LIKE HER PAYMENTS LOWERED TO A LEAST $200.00 A MONTH. |
| F-01833742 | Closed | 10/10/2006 | COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON HIS BILL. |
| F-02155942 | Closed | 12/11/2006 | COMPLAINANT STATES THAT THERE IS A RELIABILITY, SAFETY OR QUALITY PROBLEM WITH HER UTILITY SERVICE. |
| C-20067058 | Closed | 11/3/2006 | COMPLAINANT STATES SHE IS DISPUTING THE COMPANY'S ALLEGATIONS THAT HE TAMPERED WITH THE METER. |
| Z-00870419 | Closed | 4/26/2001 | COMPLAINANT STATES SHE WAS QUOTED AN AMOUNT TO PAY ON A MONTHLY BASIS ($240). SHE CAN'T AFFORD TO PAY THAT MUCH, SHE CAN AFFORD TO PAY ($175) ON A MONTHLY BASIS. SHE WOULD APPRECIATE IF PHILADELPHIA GAS WORKS HONORED HER $175 A MONTH BASIS. |
| Z-00871719 | Closed | 5/3/2001 | COMPLAINANT STATES UPON MOVING INTO THE DWELLING AT 4764 RORER STREET, NUMER- OUS ATTEMPS HAD BEEN MADE TO CHANGE THE NAMES ON THE BILLING STATEMENT AND OPEN AN ACCOUNT IN COMPLAINANT'S NAME. THIS WAS TO NO AVAIL. AS A RESULT, COMPLAINANT AND THREE SMALL CHILDREN SPENT SEVERAL WINTER MONTHS WITHOUT THE USAGE OF GAS DESPITE REPEATED ATTEMPTS TO CORRECT THE MATTER. COMPLAINANT STATES THERE IS NO WAY THE BILL FOR ELEVEN MONTHS IS OVER $2,000, WINTER LAST THREE MONTHS. |
| F-01015864 | Closed | 6/18/2002 | COMPLAINANT STATES THAT HE HAD PROBLEM GETTING GAS SERVICE FOR SEVERAL MONTHS PLUS BOTH HE AND THE FORMER OWNER WERE BILLED. HE WANTS IT TO BE INVESTI- GATED AND DETERMINED WHAT HE SHOULD OWE. |
| C-20027570 | Closed | 5/1/2002 | COMPLAINANT STATES THAT PGW PROMISED TO REPLACE THE METER FIVE MONTHS AGO WHEN THEY QUESTIONED THE HIGH BILLS, AND HAVE NOT DONE IT. THE COMPLAINANT SUSPECTS THEY HAVE OVERPAID FOR YEARS. PGW DOES NOT RESPOND TO CALLS AND LETTERS. |
| F-01152373 | Closed | 8/6/2002 | COMPLAINANT DISPUTES THE METER READINGS AND AMOUNT PGW SAYS HE OWES. HE WANTS IT TO BE INVESTIGATED AND THE OLD METER CHECKED. |
Showing results 5651 - 5675 of 7448
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