Docket Number C-2024-3051564
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| Docket Number | C-2024-3051564 | Status | Closed |
|---|---|---|---|
| Applicant | Utility Code | 310614 | |
| Complainant | RICHARD MERCALDO | Utility Name | Securus Technologies, LLC |
| Respondent | SECURUS TECHNOLOGIES LLC | Utility Type | Telephone |
| Responsible Bureau | ALJ | eFiling Confirmation Number | |
| Date Filed | 09/27/2024 | Date Posted | 10/09/2024 |
| Case Description | Richard Mercaldo filed Formal Complaint vs Securus Technologies LLC | ||
| Action Date | Description | Date Posted |
|---|---|---|
| 11/20/2025 | Case Closed - No active tasks exist for this Case | 11/20/2025 |
| 11/12/2025 | Document Served & Pend - Pend for Exceptions - Nature of Service : N/A; Exceptions Due 10/29/2025 Replies Due 11/10/2025 | 11/12/2025 |
| 11/12/2025 | Document Published on Web - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC Final Order' is made public | 11/12/2025 |
| 11/12/2025 | Document EServed to POR - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC Final Order' is eServed | 11/12/2025 |
| 11/12/2025 | Document Served - Other - See Comments - Nature of Service : Certified Mail|Eserve|Postal Mail; Final Order Served 11/12/2025 9489009000276746585562 | 11/12/2025 |
| 10/9/2025 | Document EServed to POR - Document 'C-2024-3051564 ID SEC LETTER RESERVED.pdf' is eServed | 10/9/2025 |
| 10/9/2025 | Document Published on Web - Document 'C-2024-3051564 ID SEC LETTER RESERVED.pdf' is made public | 10/9/2025 |
| 10/9/2025 | Document Served & Send to C&A - Other - See Comments - Nature of Service : Certified Mail|Eserve|Postal Mail; INITIAL DECISION SECRETARIAL LETTER AND INITIAL DECISION SERVED 10/9/2025 Exceptions Due 10/29/2025 Replies Due 11/10/2025 9489009000276750909200 | 10/9/2025 |
| 10/9/2025 | Document EServed to POR - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC ID.pdf' is eServed | 10/9/2025 |
| 9/17/2025 | Document Published on Web - Document 'Ltr Re Orders - Mercaldo' is made public | 9/17/2025 |
| 9/17/2025 | Document Attached to Case - Ltr Re Orders - Mercaldo - Complainant filed letter stating is not receiving orders & requests the status of the docket. | 9/17/2025 |
| 8/20/2025 | Document Published on Web - Document 'C-2024-3051564 ERRATA Richard Mercaldo v Securus Technologies LLC Rescinding Final Order.pdf' is made public | 8/20/2025 |
| 8/20/2025 | Document Removed from Web - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC Final Order' has been removed from Web - {E4A7F195-8DDA-CE37-BECD-9865B7400002} | 8/20/2025 |
| 8/20/2025 | Document EServed to POR - Document 'C-2024-3051564 ERRATA Richard Mercaldo v Securus Technologies LLC Rescinding Final Order.pdf' is eServed | 8/20/2025 |
| 8/20/2025 | Document Served - Other - See Comments - Nature of Service : Eserve|Postal Mail; Errata Notice Served 8/20/2025 | 8/20/2025 |
| 8/1/2025 | Document Published on Web - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC Final Order' is made public | 8/1/2025 |
| 8/1/2025 | Document EServed to POR - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC Final Order' is eServed | 8/1/2025 |
| 8/1/2025 | Document Served - Other - See Comments - Nature of Service : Certified Mail|Eserve; FINAL ORDER SERVED 8/1/25 certified mail to POR Mercaldo 9489009000276695598835 | 8/1/2025 |
| 7/2/2025 | Document Served & Pend - Pend for Exceptions - Nature of Service : N/A; EXCEPTIONS DUE 7/21/25, REPLIES DUE 7/31/25 | 7/2/2025 |
| 7/1/2025 | Document EServed to POR - Document 'INITIAL DEC LTR - 20-10 C-2024-3051564.pdf' is eServed | 7/1/2025 |
| 7/1/2025 | Document EServed to POR - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC ID.pdf' is eServed | 7/1/2025 |
| 7/1/2025 | Document Published on Web - Document 'INITIAL DEC LTR - 20-10 C-2024-3051564.pdf' is made public | 7/1/2025 |
| 7/1/2025 | Document Published on Web - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC ID.pdf' is made public | 7/1/2025 |
| 7/1/2025 | Document Served & Send to C&A - Other - See Comments - Nature of Service : Certified Mail|Eserve; ID SERVED 7/1/25, EXCEPTIONS DUE 7/21/25, REPLIES DUE 7/31/25 9489009000276695596015 | 7/1/2025 |
| 4/11/2025 | Document EServed to POR - Document 'C-2024-3051564 Mercaldo v. Securus - Order Denying the Admission of Late-Filed Exhibits and Closing the Record.pdf' is eServed | 4/11/2025 |
| 4/11/2025 | Document Published on Web - Document 'C-2024-3051564 Mercaldo v. Securus - Order Denying the Admission of Late-Filed Exhibits and Closing the Record.pdf' is made public | 4/11/2025 |
| 4/7/2025 | Document Published on Web - Document 'Objection to Late File Exhibits - Securus' is made public | 4/7/2025 |
| 4/7/2025 | Document Attached to Case - Objection to Late File Exhibits - Securus - Securus Technologies LLC filed Objections to Late-Filed Exhibits. | 4/7/2025 |
| 3/11/2025 | Document Published on Web - Document 'Transcript Exhibit Hrg 2-26-2025' is made public | 3/11/2025 |
| 3/11/2025 | Private Document Published on Web - Document 'Transcript Hrg 2-26-2025 (pg 1-61)' Restricted on Web - {1C91730F-D17B-C76D-906C-9585D1400000} | 3/11/2025 |
| 3/11/2025 | Document Attached to Case - Transcript Hrg 2-26-2025 (pg 1-61) - Initial Call-In Telephonic Hearing before ALJ Alphonso Arnold III held Wednesday, February 26, 2025 at 10:03AM filed with exhibits. | 3/11/2025 |
| 3/11/2025 | Document Attached to Case - Transcript Exhibit Hrg 2-26-2025 - Transcript Exhibits admitted to Hearing held February 26, 2025 filed. | 3/11/2025 |
| 3/6/2025 | Document Published on Web - Document 'Letter Re: Follow-Up from Initial Telephonic Hearing - Securus Technologies, LLC' is made public | 3/6/2025 |
| 3/6/2025 | Document Attached to Case - Letter Re: Follow-Up from Initial Telephonic Hearing - Securus Technologies, LLC - Securus Technologies, LLC filed Letter Re: Follow-Up from Initial Telephonic Hearing. | 3/6/2025 |
| 2/20/2025 | Document Published on Web - Document 'Certificate of Service to Exhibit Nos. 1-3 - Securus Technologies' is made public | 2/20/2025 |
| 2/20/2025 | Document Attached to Case - Certificate of Service to Exhibit Nos. 1-3 - Securus Technologies - Securus Technologies filed Certificate of Service to Exhibit Nos. 1-3. | 2/20/2025 |
| 1/24/2025 | Document Published on Web - Document 'Letter Re: Still Not Rcving Correspondence - Complainant' is made public | 1/24/2025 |
| 1/24/2025 | Document Attached to Case - Letter Re: Still Not Rcving Correspondence - Complainant - Complainant filed Letter Re: Never received requested December 23, 2024 correspondence from PUC, requesting to resend. | 1/24/2025 |
| 1/10/2025 | Document EServed to POR - Document 'C-2024-3051564 Rescheduled Initial Telephonic Hearing Notice' is eServed | 1/10/2025 |
| 1/10/2025 | Document Published on Web - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC PHO 2.pdf' is made public | 1/10/2025 |
| 1/10/2025 | Document EServed to POR - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC PHO 2.pdf' is eServed | 1/10/2025 |
| 1/10/2025 | Document Published on Web - Document 'C-2024-3051564 Rescheduled Initial Telephonic Hearing Notice' is made public | 1/10/2025 |
| 1/6/2025 | Document Published on Web - Document 'Ltr Re Not Rcving Correspondence - Complainant' is made public | 1/6/2025 |
| 1/6/2025 | Document Attached to Case - Ltr Re Not Rcving Correspondence - Complainant - Complainant filed letter stating never received correspondence from PUC, requesting to resend. | 1/6/2025 |
| 1/2/2025 | Document EServed to POR - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC PHO.pdf' is eServed | 1/2/2025 |
| 1/2/2025 | Document Published on Web - Document 'C-2024-3051564 Richard Mercaldo v Securus Technologies LLC PHO.pdf' is made public | 1/2/2025 |
| 12/13/2024 | Document Attached to Case - Request for PUC to Resend Corresp - Mercaldo - Richard Mercaldo filed Request for the PUC to Resend Correspondence. | 12/13/2024 |
| 12/13/2024 | Document Published on Web - Document 'Request for PUC to Resend Corresp - Mercaldo' is made public | 12/13/2024 |
| 11/26/2024 | Document EServed to POR - Document 'C-2024-3051564 Initial Telephonic Hearing Notice' is eServed | 11/26/2024 |
| 11/26/2024 | Document Published on Web - Document 'C-2024-3051564 Initial Telephonic Hearing Notice' is made public | 11/26/2024 |
| 11/19/2024 | Document Published on Web - Document 'Reply to Respondent's Answer NM - Richard Mercaldo' is made public | 11/19/2024 |
| 11/19/2024 | Document Attached to Case - Reply to Respondent's Answer NM - Richard Mercaldo - Richard Mercaldo filed reply to Respondent's Answer and New Matter. | 11/19/2024 |
| 10/29/2024 | Document Attached to Case - Answer and New Matter - Securus Technologies, LLC - Securus Technologies, LLC filed Answer and New Matter to the Formal Complaint of Richard Mercaldo. | 10/29/2024 |
| 10/29/2024 | Private Document Published on Web - Document 'Answer and New Matter - Securus Technologies, LLC' Restricted on Web - {E442E270-F84E-C711-8447-92D9E6500000} | 10/29/2024 |
| 10/18/2024 | Additional Comments - All Documents served by the Commission between October 4th and October 16th were Re-Served on October 18th due to a technical error to ensure receipt. | 10/18/2024 |
| 10/18/2024 | Document EServed to POR - Document 'Formal Complaint - Mercaldo' is eServed | 10/18/2024 |
| 10/9/2024 | Document EServed to POR - Document 'Formal Complaint - Mercaldo' is eServed | 10/9/2024 |
| 10/9/2024 | Private Document Published on Web - Document 'Formal Complaint - Mercaldo' Restricted on Web - {991D9E54-6EBC-44AB-BA1B-2EAEED2C2F4A} | 10/9/2024 |
| 10/9/2024 | Document Served - Other - See Comments - Nature of Service : Eserve; Complaint e-served to respondent for answer in 20 days | 10/9/2024 |
| 10/9/2024 | Case Created - C-2024-3051564 | 10/9/2024 |
| 10/9/2024 | Assigned Responsible Bureau - ALJ | 10/9/2024 |
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