Skip to content

Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20055082 Closed 7/11/2005 COMPLAINANT STATES THEIR SERVICE WAS SHUT OFF WITHOUT ANY NOTICE. THE COMPANY ADVISED THE COMPLAINANT TO PAY $3,500.00 OF THE $7,876.79 THAT THEY OWED. THEY PAID IN OCTOBER OF 2004 AND MADE OTHER PAYMENTS SINCE THEN. THEIR BILLS CONTINUE TO INCREASE. THEY WANT THE PUC TO DO A THOROUGH INVESTIGATION.
C-20055046 Closed 8/3/2005 COMPLAINANT STATES SHE WOULD LIKE THE PUC TO CHECK THE BILLS THAT THE GAS CO IS SENDING PLUS SET UP A PAYMENT PLAN. SHE ALSO WANTS THE GAS LINE CHECKED AND A FREEZE ON HER BILL TILL THE INVESTIGATION IS DONE.
F-02054994 Closed 5/3/2006 COMPLAINANT STATES HE NEEDS HIS PAYMENTS TO STAY AT $173.00 A MONTH.
F-02041550 Closed 4/24/2006 COMPLAINANT STATES THAT THERE WAS INCORRECT CHARGES ON HER BILL.
F-02047792 Closed 4/13/2006 COMPLAINANT STATES THEY WOULD LIKE A PAYMENT AGREEMENT. THEY ALSO WANT THE COMPANY TO FORGIVE THEM FOR THEIR PAST ARREARS.
F-02145838 Closed 11/21/2006 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL.
C-00003800 Closed 6/22/2000 COMPLAINANT STATES HE IS CONSTANTLY BEING OVERBILLED BASED ON "ESTIMATIONS" OF HIS USAGE. HE STATES HE HAS COMPLAINED MANY TIMES, BUT PGW CONTINUES TO OVERESTIMATE HIS USAGE. ADDITIONALLY, HE HAS BEEN UNABLE TO SPEAK TO A CUST- OMER SERVICE REPRESENTATIVE ABOUT HIS MOST RECENT BILL DUE TO EXCESSIVE DELAY (IN EXCESS OF 30 MINUTES) OF THEIR HELP LINE. HE WANTS THE PUC TO INVESTIGA- TE PGW'S POLICIES AND PRACTICES REGARDING ESTIMATION OF USAGE.
C-00015032 Closed 3/8/2001 COMPLAINANT STATES COMPLAINT IS THE VERY HIGH RISE IN THEIR GAS BILL. THEY WANT THE PUC TO TELL THE COMPANY THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL THE BALANCE IS PAID.
F-01037971 Closed 12/12/2001 COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206.
Z-01459995 Closed 11/26/2003 COMPLAINANT STATES SHE WOULD LIKE THE PUC TO PUT HER ON A BUDGET OF $143.50 A MONTH INSTEAD OF THE $287.00 REQUESTED BY THE COMPANY.
C-20032045 Closed 11/26/2003 COMPLAINANT STATES PHILA GAS WORKS THUS FAR HAS NOT HONORED THE DECISION OF THE PUC MADE ON 10/1/03. HE WANTS THE PUC TO REQUEST THAT PHILA GAS WORKS HONORS THE 10/1/03 SETTLEMENT.
F-01119046 Closed 3/29/2004 COMPLAINANT STATES SHE CAN'T AFFORD THE $124 PER MONTH THAT WAS DECIDED FOR HER TO PAY. SHE WANTS THE PUC TO CONSIDER HER REQUEST TO LOWER HER MONTHLY PAYMENT FROM $124 TO $100 A MONTH.
Z-01584747 Closed 3/27/2004 COMPLAINANT STATES HER COMPLAINT IS THE CONFUSION WITH HER BUDGET PAYMENT. SHE WANTS THE PUC TO RE-INSTATE HER PAYMENT PLAN.
C-20042464 Closed 2/17/2004 COMPLAINANT STATES COMPANY HAS THREATENED TO TURN OFF SERVICE. METER WAS NOT PROPERLY READ FROM FEBRUARY 1999 THROUGH MAY 2003. THEY WANT PUC TO ORDER PGW TO NOT SHUT OFF GAS PENDING MEDIATION/AND OR A HEARING.
Z-01775263 Closed 4/7/2005 COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL.
C-20054518 Closed 3/30/2005 COMPLAINANT STATE THAT THE AMOUNT SET BY PGW EXCEEDS IMCOME. THE COMPLAINANT WANTS THE PUC TO LOWER THE PAYMENT.
P-00072335 Closed 9/17/2007 PHILADELPHIA GAS WORKS FILED PETITION FOR DECLARATORY ORDER REGARDING SECTION 1407(E) OF THE PUBLIC UTILITY CODE.
C-20078123 Closed 8/5/2007 COMPLAINANT STATES THERE IS A RELIABILITY, SAFETY OR QUALITY PROBLEM WITH HER UTILITY SERVICE.
C-00014787 Closed 1/31/2001 COMPLAINANT STATES HER BILL HAS INCREASED BY MORE THAN 100% SINCE JUNE OF 2000. FOR ABOUT A YEAR SHE WAS PAYING $63 MONTHLY, THERE WAS AN INCREASE OF $25 IN DECEMBER AND AN INCREASE OF $19, AND NOW FOR FEBRUARY THEY HAVE TACKED ON ANOTHER $20 FOR A TOTAL OF $64. SHE STATES HER USAGE IS THE SAME AS LAST YEAR. SHE WANTS THE PUC TO BRING THIS THING UNDER CONTROL, SHE SAYS SHE WAS NOT MISSING ANY PAYMENTS AT $63.00, BUT DOUBLING THE AMOUNT IS WAY TOO MUCH TO HANDLE.
C-20015847 Closed 7/9/2001 COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT.
F-00889612 Closed 8/22/2001 COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000.
Z-01057982 Closed 11/12/2002 COMPLAINANT STATES THAT NO ONE READ HIS METER FOR YEARS AND HE DOESN'T KNOW IF HIS ESTIMATE IS CORRECT. HE WOULD LIKE IT TO BE CHECKED.
F-00975303 Closed 2/15/2003 COMPLAINANT STATES HE MOVED FROM HIS APARTMENT AND NOTIFIED THE GAS COMPANY TO SHUT OFF THE GAS. HIS OLD LANDLORD DID NOT SHOW UP WHEN THEY CAME TO TURN OFF THE GAS SO THE GAS STAYED IN HIS NAME. HE WOULD LIKE THE PUC TO ORDER THE COMPANY TO READUST THE BILL TO REFLECT THE TIME HE WAS NOT LEAVING THERE SO HE CAN GET THE BILL PAID.
F-01284119 Closed 5/27/2003 COMPLAINANT STATES THERE WAS ADJUSTMENTS TO BE MADE TO HIS ACCOUNT AND THE COMPANY DID NOT MAKE THEM AND HE THINKS THIS IS NOT FAIR. HE WANTS THE COMP ANY TO MAKE THE ADJUSTMENTS.
F-01307859 Closed 7/23/2003 COMPLAINANT STATES HE IS BEING CHARGED FOR GAS HE DID NOT CONSUME. HE WANTS THE BALANCE REMOVED FROM HIS ACCOUNT.

Showing results 1676 - 1700 of 7448

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.