Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20055082 | Closed | 7/11/2005 | COMPLAINANT STATES THEIR SERVICE WAS SHUT OFF WITHOUT ANY NOTICE. THE COMPANY ADVISED THE COMPLAINANT TO PAY $3,500.00 OF THE $7,876.79 THAT THEY OWED. THEY PAID IN OCTOBER OF 2004 AND MADE OTHER PAYMENTS SINCE THEN. THEIR BILLS CONTINUE TO INCREASE. THEY WANT THE PUC TO DO A THOROUGH INVESTIGATION. |
| C-20055046 | Closed | 8/3/2005 | COMPLAINANT STATES SHE WOULD LIKE THE PUC TO CHECK THE BILLS THAT THE GAS CO IS SENDING PLUS SET UP A PAYMENT PLAN. SHE ALSO WANTS THE GAS LINE CHECKED AND A FREEZE ON HER BILL TILL THE INVESTIGATION IS DONE. |
| F-02054994 | Closed | 5/3/2006 | COMPLAINANT STATES HE NEEDS HIS PAYMENTS TO STAY AT $173.00 A MONTH. |
| F-02041550 | Closed | 4/24/2006 | COMPLAINANT STATES THAT THERE WAS INCORRECT CHARGES ON HER BILL. |
| F-02047792 | Closed | 4/13/2006 | COMPLAINANT STATES THEY WOULD LIKE A PAYMENT AGREEMENT. THEY ALSO WANT THE COMPANY TO FORGIVE THEM FOR THEIR PAST ARREARS. |
| F-02145838 | Closed | 11/21/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. |
| C-00003800 | Closed | 6/22/2000 | COMPLAINANT STATES HE IS CONSTANTLY BEING OVERBILLED BASED ON "ESTIMATIONS" OF HIS USAGE. HE STATES HE HAS COMPLAINED MANY TIMES, BUT PGW CONTINUES TO OVERESTIMATE HIS USAGE. ADDITIONALLY, HE HAS BEEN UNABLE TO SPEAK TO A CUST- OMER SERVICE REPRESENTATIVE ABOUT HIS MOST RECENT BILL DUE TO EXCESSIVE DELAY (IN EXCESS OF 30 MINUTES) OF THEIR HELP LINE. HE WANTS THE PUC TO INVESTIGA- TE PGW'S POLICIES AND PRACTICES REGARDING ESTIMATION OF USAGE. |
| C-00015032 | Closed | 3/8/2001 | COMPLAINANT STATES COMPLAINT IS THE VERY HIGH RISE IN THEIR GAS BILL. THEY WANT THE PUC TO TELL THE COMPANY THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL THE BALANCE IS PAID. |
| F-01037971 | Closed | 12/12/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206. |
| Z-01459995 | Closed | 11/26/2003 | COMPLAINANT STATES SHE WOULD LIKE THE PUC TO PUT HER ON A BUDGET OF $143.50 A MONTH INSTEAD OF THE $287.00 REQUESTED BY THE COMPANY. |
| C-20032045 | Closed | 11/26/2003 | COMPLAINANT STATES PHILA GAS WORKS THUS FAR HAS NOT HONORED THE DECISION OF THE PUC MADE ON 10/1/03. HE WANTS THE PUC TO REQUEST THAT PHILA GAS WORKS HONORS THE 10/1/03 SETTLEMENT. |
| F-01119046 | Closed | 3/29/2004 | COMPLAINANT STATES SHE CAN'T AFFORD THE $124 PER MONTH THAT WAS DECIDED FOR HER TO PAY. SHE WANTS THE PUC TO CONSIDER HER REQUEST TO LOWER HER MONTHLY PAYMENT FROM $124 TO $100 A MONTH. |
| Z-01584747 | Closed | 3/27/2004 | COMPLAINANT STATES HER COMPLAINT IS THE CONFUSION WITH HER BUDGET PAYMENT. SHE WANTS THE PUC TO RE-INSTATE HER PAYMENT PLAN. |
| C-20042464 | Closed | 2/17/2004 | COMPLAINANT STATES COMPANY HAS THREATENED TO TURN OFF SERVICE. METER WAS NOT PROPERLY READ FROM FEBRUARY 1999 THROUGH MAY 2003. THEY WANT PUC TO ORDER PGW TO NOT SHUT OFF GAS PENDING MEDIATION/AND OR A HEARING. |
| Z-01775263 | Closed | 4/7/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL. |
| C-20054518 | Closed | 3/30/2005 | COMPLAINANT STATE THAT THE AMOUNT SET BY PGW EXCEEDS IMCOME. THE COMPLAINANT WANTS THE PUC TO LOWER THE PAYMENT. |
| P-00072335 | Closed | 9/17/2007 | PHILADELPHIA GAS WORKS FILED PETITION FOR DECLARATORY ORDER REGARDING SECTION 1407(E) OF THE PUBLIC UTILITY CODE. |
| C-20078123 | Closed | 8/5/2007 | COMPLAINANT STATES THERE IS A RELIABILITY, SAFETY OR QUALITY PROBLEM WITH HER UTILITY SERVICE. |
| C-00014787 | Closed | 1/31/2001 | COMPLAINANT STATES HER BILL HAS INCREASED BY MORE THAN 100% SINCE JUNE OF 2000. FOR ABOUT A YEAR SHE WAS PAYING $63 MONTHLY, THERE WAS AN INCREASE OF $25 IN DECEMBER AND AN INCREASE OF $19, AND NOW FOR FEBRUARY THEY HAVE TACKED ON ANOTHER $20 FOR A TOTAL OF $64. SHE STATES HER USAGE IS THE SAME AS LAST YEAR. SHE WANTS THE PUC TO BRING THIS THING UNDER CONTROL, SHE SAYS SHE WAS NOT MISSING ANY PAYMENTS AT $63.00, BUT DOUBLING THE AMOUNT IS WAY TOO MUCH TO HANDLE. |
| C-20015847 | Closed | 7/9/2001 | COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| Z-01057982 | Closed | 11/12/2002 | COMPLAINANT STATES THAT NO ONE READ HIS METER FOR YEARS AND HE DOESN'T KNOW IF HIS ESTIMATE IS CORRECT. HE WOULD LIKE IT TO BE CHECKED. |
| F-00975303 | Closed | 2/15/2003 | COMPLAINANT STATES HE MOVED FROM HIS APARTMENT AND NOTIFIED THE GAS COMPANY TO SHUT OFF THE GAS. HIS OLD LANDLORD DID NOT SHOW UP WHEN THEY CAME TO TURN OFF THE GAS SO THE GAS STAYED IN HIS NAME. HE WOULD LIKE THE PUC TO ORDER THE COMPANY TO READUST THE BILL TO REFLECT THE TIME HE WAS NOT LEAVING THERE SO HE CAN GET THE BILL PAID. |
| F-01284119 | Closed | 5/27/2003 | COMPLAINANT STATES THERE WAS ADJUSTMENTS TO BE MADE TO HIS ACCOUNT AND THE COMPANY DID NOT MAKE THEM AND HE THINKS THIS IS NOT FAIR. HE WANTS THE COMP ANY TO MAKE THE ADJUSTMENTS. |
| F-01307859 | Closed | 7/23/2003 | COMPLAINANT STATES HE IS BEING CHARGED FOR GAS HE DID NOT CONSUME. HE WANTS THE BALANCE REMOVED FROM HIS ACCOUNT. |
Showing results 1676 - 1700 of 7448
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