Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00014740 | Closed | 1/22/2001 | COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED. |
| R-00027133 | Closed | 2/1/2002 | 2/1/02 - PHILADELPHIA GAS WORKS FILED THEIR SUPPORTING INFORMATION REQUIRED TO BE FILED 30 DAYS PRIOR TO THE ANNUAL 1307(F) FILING (PREFILING DATA).......... .............................................................................. 3/1/02 - PHILADELPHIA GAS WORKS FILED ITS ANNUAL 1307(F) FILING, INCLUDING TARIFF SUPPLEMENT NUMBER 19................................................... |
| C-20028940 | Closed | 11/15/2002 | COMPLAINANT STATES THAT THEY RECEIVED A BILL FOR $4,098.96 FOR GAS AT THEIR CAR WASH, BECAUSE OF AN INCORRECT METER READING. THEY WANT THE CHARGES TO BE REMOVED. |
| F-01223522 | Closed | 6/4/2003 | COMPLAINANT STATES DUE TO METER CALIBRATION OVERSIGHT FOR A PERIOD OF TEN YEARS FROM 3/14/92 TO 5/8/02 A DEBT OF $2742.00 IS TO BE ACKNOWLEDGED BY RESIDENT. SHE WANTS PGW AS A BUSINESS TO ACCEPT RESPONSIBILITY FOR ITS PRAC- TICES, MAINTENCE, PROCEDURES & SERVICE PROBLEMS AS IT DOES WITH ITS PROFITS. SHE DOES NOT FEEL SHE SHOULD HAVE TO PAY THIS BILL SINCE IT WAS THE COMPANIES DEFECTS THAT CAUSED THIS. |
| C-20030856 | Closed | 7/31/2003 | COMPLAINANT STATES SHE WANTS THE PLAN THAT SHE ASKED FOR BACK IN FEBRUARY AND HAVE THEM PAYING EVERY MONTH ON TIME SINCE THEN. |
| Z-01393163 | Closed | 9/8/2003 | COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR FIVE YEARS AND THEN SENT A HIGH BILL. SHE WANTS TO WORK OUT A LOWER PAYMENT. |
| Z-01768119 | Closed | 5/18/2005 | COMPLAINANT STATES HE HAS NOT USED ANY GAS FOR 2 1/2 YEARS SO HE CAN NOT UN- DERSTAND HOW THEY CAN CHARGE HIM FOR JUST HAVING A METER. |
| Z-01682266 | Closed | 6/6/2005 | COMPLAINANT STATES CAN'T AFFORD TO PAY $329 A MONTH. |
| C-20055458 | Closed | 10/19/2005 | COMPLAINANT STATES THEY WOULD LIKE A PAYMENT AGREEMENT. |
| C-20066672 | Closed | 8/4/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL. |
| C-20016161 | Closed | 9/14/2001 | COMPLAINANT STATES OVER A PERIOD OF SEVERAL YEARS, PGW BILLED HIM FOR GAS USAGE AT 826 NORTH 41ST., PHILADELPHIA PA 19104, FOR GAS USAGE BASED UPON ITS ESTIMATE OF HIS USE, WHEN IF FACT, HE WAS USING CONSIDERABLY LESS GAS. THIS WAS BORNE OUT WITH THE READING FROM THE OLD METER SHOWING AN ACTUAL USAGE FIGURE OF 4599. THE ESTIMATED GAS USAGE AS OF MAY 1, 2000, WAS 8946. SIMPLY PUT, HE WAS OVERBILLED BY 4347 UNITS. PGW PERSONNEL HAVE CONFIRMED TO HIM THAT HE WAS IN FACT OVERBILLED AND CONSEQUENTLY WAS DUE A REFUND THAT HE COULD TAKE AS CREDIT OR CASH. HE WANTS THE PUC TO ORDER PHILADELPHIA GAS WORK TO REVIEW ITS RECORDS TO ASCERTAIN THE AMOUNT HE OVERPAID THE UTILITY AND ISSUE A PAYMENT TO HIM REFLECTING THE AMOUNT HE OVERPAID. |
| C-20015973 | Closed | 8/3/2001 | COMPLAINANT STATES THAT HIS MOTHER DIED IN 11/5/98. HE STATES THAT THE HOUSE WAS VACANT FOR THAT WINTER, THE HEAT WAS NOT ON AND NO COOKING WAS DONE, BUT THE BILLS FOR THIS PERIOD WERE AS HIGH AS THEY WERE WHEN THE HOUSE WAS OCCUP- IED. HE WANTS THE PUC TO MAKE A PGW REP MEET WITH HIM TO DISCUSS THE ACCURA- CY OF THESE BILLS. |
| C-20028782 | Closed | 10/31/2002 | COMPLAINANT STATES THERE WAS A $50 CHARGE FOR SERVICE THAT SHE DID NOT AUTHORIZE. SHE WANTS THE $50 CREDITED TO HER ACCOUNT BY PGW. |
| F-01401284 | Closed | 12/4/2003 | COMPLAINANT STATES THE AMOUNT OF DISPUTE $1,000 HAS NOT BEEN CREDITED TO HER ACCOUNT. |
| C-20054882 | Closed | 6/8/2005 | COMPLAINANT STATES HE WOULD LIKE THE PUC TO REDUCE HIS CURRENT AGREEMENT TO A MORE MANAGABLE AMOUNT. |
| C-20055294 | Closed | 9/14/2005 | COMPLAINANT STATES SHE WANTS TO BE ENTERED INTO THE PGW SENIOR CITIZEN DIS- COUNT PROGRAM. |
| F-02004986 | Closed | 1/25/2006 | COMPLAINANT STATES HE IS UNABLE TO PAY $240.00 A MONTH. HE NEEDS TO HAVE HIS MONTHLY BILL LOWERED. |
| F-02082379 | Closed | 2/21/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL AND SHE WOULD LIKE A PAYMENT AGREEMENT. |
| F-02232300 | Closed | 7/19/2007 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT THAT SHE COULD AFFORD OR HAVE CHARGES PUT ON HOLD UNTIL SHE RETURNS TO WORK. |
| C-20027126 | Closed | 3/8/2002 | COMPLAINANT STATES THAT HER LAWYER FILED BANKRUPTCY AND SHE THOUGHT HER GAS BILL WAS DISCHARGED, BUT SHE CONTINUES TO RECEIVE BILLS WITH LATE CHARGES. |
| F-01445890 | Closed | 12/19/2003 | COMPLAINANT STATES HE QUESTIONS ACCURACY OF READINGS ON GAS METER THAT WAS REMOVED AND THE FORMULA OR PROCEDURE USED FOR ESTIMATING MONTHLY BILLS. HE DOES NOT WANT TO BE HELD ACCOUNTABLE FOR OBVIOUS INACCURACY OF GAS METER READINGS OR FORMULA USED FOR ESTIMATED BILLING. |
| C-20043109 | Closed | 6/4/2004 | COMPLAINANT STATES SHE FINDS IT IMPOSSIBLE TO PAY HER BILL. WOULD LIKE TO PAY THE AMOUNT IN INSTALLMENTS. |
| C-20054726 | Closed | 4/15/2005 | COMPLAINANT STATES THAT KNOW MATTER HOW MUCH SHE PAYS ON HER BILL ITS SEEMS LIKE IT DOES NOT COME DOWN. SHE IS REQUESTING LOWER PAYMENTS SINCE SHE ONLY HAS HER INCOME. |
| C-20054690 | Closed | 1/31/2005 | COMPLAINANT STATES SHE WANTS THE PUC TO TAKE ACTION AGAINST PGW FOR DE- FRAUDING CUSTOMERS FOR SOMEONE ELSES ACCOUNT. SHE WANTS PGW TO PAY FOR DAMAGES. |
| F-01887267 | Closed | 10/26/2005 | COMPLAINANT STATES DURING HIS ABSENCE OF HIS HOME, THE GAS SERVICE WAS TO BE TERMINATED BUT IT WAS NOT AND NOW HE IS BEING ACCOUNTED FOR THE UNPAID GAS BILL. HE WOULD LIKE THE PUC TO REVIEW HIS COMPLAINT AND CORRECT THE BILL IF POSSIBLE SO THAT HIS SERVICE CAN BE RESTORED. |
Showing results 1701 - 1725 of 7448
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