#CallUtilitiesNow
Direct conversations between customers and utilities are the best “first step” for any Pennsylvania household or business faced with financial hardship or other challenging circumstances and struggling to pay their utility bills.
Contact Your Utility for Assistance Programs
Telephone and Internet Service Assistance Programs
Telephone and broadband internet assistance programs are available for consumers with limited incomes. Programs can help you keep service connected, reduce monthly bills, help pay connection fees and avoid shutoffs. Eligibility is determined based on your income or participation in other assistance programs. Each company and program has different benefits and restrictions. Some programs have restrictions on the optional services available to participants. Contact your telephone or internet company to see if you qualify for their assistance program.
Looking for Additional Information?
Utility Assistance Programs
For more information about the types of programs that may be available for your household, visit our page on Utility Assistance Programs.
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Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.