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Offices and Staff Directory

Overseen by a five appointed commissioners, the Pennsylvania Public Utility Commission employs more than 500 people across 12 distinct offices and bureaus who report to the Executive Director.

Read on to learn more about the roles of each office and bureau and how to contact key employees.

Seal

The PUC Organization

Take a look at our organizational chart to see how each of the PUC offices and bureaus are connected.

PUC Org Chart

Chairman and Commissioners

The Pennsylvania Public Utility Commission is overseen by a group of five commissioners appointed by the state's governor for five-year terms. The group includes a chairman, vice chairman, and three commissioners-at-large.

Commissioner Contact Information

Chairman Gladys Brown Dutrieuille
Phone: 717-787-4301
Fax: 717-783-0698
Read Bio

Commissioner - Vacant
Phone: 717-783-1763
Fax: 717-783-7986

Commissioner - Vacant
Phone: 717-783-1197
Fax: 717-783-9845

Commissioner Ralph V. Yanora
Phone: 717-705-6767
Fax: 717-783-8698
Read Bio

Commissioner John F. Coleman
Phone: 717-772-0692
Fax: 717-787-5620
Read Bio

Executive Director

The Executive Director is responsible for the oversight of the day-to-day management of the Commission functions and staff. This position is responsible for the planning, direction and organization of the overall operations of the Commission. Also, the executive director develops, recommends to the Commissioners and implements the PUC’s strategic plans and policies.

Executive Offices

Seth A, Mendelsohn, Executive Director
Phone: 717-783-1240

Vacant, Director of Regulatory Affairs

Wendy Freet, Administrative Officer
Phone: 717-783-8156

Dan Mumford, Director of the Office of Competitive Market Oversight
Phone: 717-783-1957
Fax: 717-787-3417

 

Director of Regulatory Affairs

The Director of Regulatory Affairs oversees the PUC’s bureaus with regulatory functions, including the Bureau of Audits, the Bureau of Consumer Services, the Bureau of Technical Utility Services, the Office of Special Assistants and the Office of Administrative Law Judge . The Director of Regulatory Affairs also is responsible for planning, organizing, coordinating, directing and overseeing regulatory staff.

Contact Information

Director of Regulatory Affairs
Vacant

Bureau of Administration

The Bureau of Administration is responsible for overseeing administrative and personnel functions. The Bureau is comprised of the Office of Human Resources, which is responsible for handling all personnel issues, and providing administrative and advisory services to all PUC management; Management Information Systems which oversees information and technology; and the Office of Administrative Services which is responsible for the preparation of the Commission’s budget, collection of assessments, various fiscal operations, processing of contracts, and office services.

Bureau Director's Office

Robert Gramola, Director
Phone: 717-783-5375
Fax: 717-783-8052

Bobbi Lathrop, Administrator
Phone: 717-787-4443
Fax: 717-783-8052

Financial and Assessments

Amy Zuvich, Chief
Phone: 717-783-6190
Fax: 717-783-8052

Management Information Systems

Damon Anderson, Chief
Phone: 717-787-3603

Office Services

Terri Benzel, Procurement
Phone: 717-772-2152

Elizabeth Berkich, Duplicating
Phone: 717-783-3759

Fax/Storeroom
Phone: 717-772-1934

Human Resource Office

Michael Roberts, Human Resource Director
Phone: 717-787-8714
Fax: 717-772-3177

Office of Administrative Law Judge

The Office of Administrative Law Judge (OALJ) provides conflict resolution by independent administrative law judges. Judges preside at formal hearings in contested matters before the PUC, gather all the facts relating to an individual case, prepare written decisions outlining the issues and recommend resolutions to the disputes.

The OALJ includes a mediation unit and a mediation coordinator. It is the PUC’s policy to encourage mediation and settlement rather than to see the parties engage in what may become lengthy and expensive litigation during the formal hearing process. Mediation is a voluntary, confidential and non-binding process through which a neutral third party, the mediator, assists the parties in reaching a mutually acceptable settlement of their disputes.

Learn More About Mediation

Bureau Director's Office

Charles E. Rainey Jr., Chief Administrative Law Judge
Phone: 717-787-1191

Susan Hoffner, Executive Secretary
Phone: 717-787-4497 
Fax: 717-787-0481

 

Matt Homsher, Legal Division Supervisor
Phone: 717-787-3988

Mediation Unit

Cindy Lehman, Mediation Coordinator
Phone: 717-783-5428

Vacant, Mediation Attorney
Phone: 717-787-3988

Scheduling

Deana Schleig, Administrative Officer
Phone: 717-783-9959

Harrisburg Administrative Law Judge Office

Judge Dennis J. Buckley
Judge Elizabeth Barnes

Judge Gail Chiodo
Judge Joel Cheskis
Judge Steven Haas

Judge Charece Collins
Judge John Coogan

Phone: 717-787-1191 
Fax: 717-787-0481

Philadelphia Administrative Law Judge Office

Judge F. Joseph Brady
Judge Marta Guhl
Judge Darlene Heep
Judge Christopher P. Pell
Judge Eranda Vero

Phone: 215-560-2105
Fax: 215-560-3133

 

Pittsburgh Administrative Law Judge Office

Judge Emily DeVoe
Judge Katrina L. Dunderdale
Judge Mark A. Hoyer
Judge Conrad A. Johnson
Judge Mary D. Long
Judge Jeffrey Watson

Phone: 412-565-3550
Fax: 412-565-5692

Bureau of Audits

The Bureau of Audits is responsible for the conduct of audit activity of Pennsylvania fixed utilities, including Adjustment Clause Audits, Financial Audits and Management Audits and Management Efficiency Investigations.

Adjustment Clause Audits

Gas, steam-heat and certain municipal electric utilities require an annual adjustment clause audit as mandated by the legislature. The audits verify the energy costs incurred by a utility, determining if the utility overbilled or underbilled customers for yearly energy charges. The PUC then decides if customer rates will be appropriately reduced or increased. The bureau performs audits of certain water utilities that are authorized to charge ratepayers a Distribution System Improvement Charge (DSIC). The DSIC enables water utilities to accelerate compliance with the Safe Drinking Water Act. Audits are conducted to ensure that only Commission-authorized expenses are included in the DSIC rates. Certain electric utilities impacted by the Electric Competition Act are authorized to recover a portion of their stranded costs through Competitive and Intangible Transition Charges. The utilities are required to file annual reconciliation statements associated with the application of these charges. The bureau will perform audits designed to determine the accuracy and the propriety of the reconciliation statements.

Bureau Director's Office

Kelly Monaghan, Director
Phone: 717-772-0312

Roshan Geszvain, Administrator
Phone: 717-783-5000
Fax: 717-783-9866

Financial Audits

These audits cover a wide variety of financial issues. They also include original cost audits (OC), original cost studies (OCS), and continuing property records audits (CPR). The audits determine the propriety of the property, plant and equipment records together with an evaluation of the usefulness of that equipment. The CPR audits are scheduled on a five-year cycle whereas the OC audits are dependent upon certain conditions being met and the utility submitting an OC study. Compliance audits examine a broad range of utility operations and determine adherence to prescribed laws and regulations.

Lori Burger, Manager
Eastern Region: Harrisburg & Philadelphia
Phone: 717-425-7847
Fax: 717-783-9866

Walter Burd, Supervisor 
Phone: 717-772-0315

Deron Henry, Supervisor
Phone: 717-772-0304

Porus Irani, Supervisor
Phone: 717-787-7234

Barbara A. Sidor, Supervisor
Phone: 412-423-9301

Management Audits & Investigation

Management audits are performed to determine the extent to which a utility has contained costs; developed reasonable long-range and short-range plans for its continued operation and maintenance; provided proper service to customers; and provided proper management and organizational structure. Management efficiency investigations examine management effectiveness and the operating efficiency of the utilities and also assess the utilities' progress in implementing recommendations from prior management audits. The audits are mandated for approximately 32 large and medium-size fixed utilities. These utilities must be audited every five to eight years. There are a few hundred utilities, with plant-in-service of less than $10 million, subject to audit procedures on an as-needed basis. Bureau staff generally performs such audits as a result of a specific problem or complaint.

John Clista, Manager
Phone: 717-772-0317

Nathan Paul, Supervisor
Eastern Region: Harrisburg
Phone: 717-214-8249

George Dorow, Supervisor 
Western Region: Pittsburgh
Phone: 412-820-2602

Office of Communications

The Office of Communications is accountable for Commission media relations, employee communications and consumer education, in addition to acting as the lead staff for the Consumer Advisory Council. The Office of Communications is responsible for issuing press releases, responding to media calls, special consumer-education campaigns, distributing educational materials, informing consumers about programs and rights, creating internal and external newsletters and other publications, and coordinating the PUC's website.

Bureau Director's Office

Tom Charles, Director
Phone: 717-787-9504

Lori Shumberger, Executive Secretary
Phone: 717-783-9998

Nils Hagen-Frederiksen, Press Secretary
P
hone: 717-787-5722

Community Relations
Phone: 717-787-5722
Fax: 717-787-4193

Bureau of Consumer Services

The Bureau of Consumer Services responds to consumer complaints, provides utility-related information to consumers and monitors utility compliance with PUC regulations and evaluates utility performance. The bureau consists of a Division of Customer Assistance and Complaints and a Division of Policy. 

Bureau Director's Office

Alexis Bechtel, Director
Phone: 717-783-1661

Ann Humes, Administrator Officer
Phone: 717-787-5292

Tracy Robinson, Administrator Officer
Phone: 717-787-4963
Fax: 717-787-6641

Policy

The Division of Policy monitors and evaluates the customer service practices and programs of utilities. This is done, in part, by completing field reviews of utilities’ operations and by reviewing complaints. The division also works to ensure that utilities comply with customer service regulations including regulations pertaining to the Low Income Usage Reduction Program (LIURP) and the Commission’s Customer Assistance Program (CAP) Policy Statement. The division uses its Consumer Services Information System (CSIS) to track trends in the number and type of consumer complaints and inquiries, utility performance at handling customer complaints and payment arrangement requests and to monitor LIURP. The information in the CSIS, other bureau databases and findings from the division's field reviews permit the bureau to analyze utility performance and produce evaluative reports for the PUC, utilities and the public.

Lori Mohr, Division Chief
Phone: 717-783-9090
Fax: 717-787-6641

Customer Assistance & Complaint Division (CACD)

This division is responsible for answering questions and handling complaints about electric, electric restructuring, utility competition, natural gas, telephone, steam heat, water and wastewater companies. Investigators arbitrate billing, credit and miscellaneous problems and issue binding decisions for resolving informal complaints. The division’s 1-800-692-7380 line handles customer questions and complaints. This division also helps to ensure that consumers subject to termination have the opportunity for Commission review. Consumers can also call if they have questions about the restructuring of the electric industry and utility competition.

Phone: 717-783-5187
Fax: 717-787-6641

General Information
Phone: 800-692-7380

  • Terminations, Informal Complaints and Consumer Hotline
  • Payment Arrangement Requests
  • General Complaints

 

Bureau of Investigation and Enforcement

The Bureau of Investigation and Enforcement serves as the prosecutory bureau for purposes of representing the public interest in ratemaking and service matters before the Office of Administrative Law Judge, and enforcing compliance with the state and federal motor carrier safety and gas safety laws and regulations. The bureau handles rail safety enforcement proceedings that are referred by the Bureau of Technical Utility Services. The Bureau also prepares reports for the Commission, provides technical support for other bureaus and participates in working groups on energy issues.

Bureau Director's Office

Richard Kanaskie, Director and Chief Prosecutor
Phone: 717-783-6184

Steve Signore, Administrator
Phone: 717-787-4887
Fax: 717-772-2677

Technical

Lisa Gumby, Fixed Utility Manager
Phone: 717-214-3857

Rates

Allison Kaster, Deputy Chief Prosecutor
Phone: 717-783-7998

Enforcement

Michael Swindler, Deputy Chief Prosecutor
Phone: 717-783-6369

Pipeline Safety

Rob Horensky, Manager, Gas Safety
Phone: 717-787-1063

Motor Carrier Inspection

Andrew Turriziani, Chief of Enforcement
Phone: 717-787-7598 or 570-963-4590

Vacant, Executive Secretary
Phone: 717-783-3847
Fax: 717-772-2677

Phillip Jones, New Entrant Administrator
Phone: 570-963-4590

Motor Carrier Safety

Andrew Turriziani, Chief of Enforcement
Phone: 717-787-7598 or 570-963-4590
Fax: 717-772-2677

Enforcement Pittsburgh & Altoona District Office

Brian Mehus, Manager
Phone: 412-423-9310 or 717-787-7598 or 570-963-4594 
Fax: 412-820-2607

Enforcement Philadelphia District Office

Anthony Bianco, Manager
Phone: 215-965-3721
Fax: 215-965-4262

Enforcement Harrisburg District Office

Alan Taylor, Manager
Phone: 717-787-7598 or 570-963-4594
Fax: 717-772-2677

Enforcement Scranton District Office

Alan Taylor, Manager
Phone: 570-963-4590 or 717-787-7598
Fax: 570-614-2070

Law Bureau

The Law Bureau provides legal support to other Commission bureaus and the Commission directly on regulatory matters involving fixed utilities and common carriers. Law Bureau attorneys represent the Commission in all appellate and original jurisdiction actions before state and federal courts.

The Commission has authorized the Law Bureau to intervene in cases before federal forums in which communications and energy related issues affecting Pennsylvania are decided. It surveys issues and proceedings before federal agencies, courts and the Congress with the aim of formulating appropriate Commission input when public utility issues arise.

Bureau Director's Office

Renardo (Rick) Hicks, Chief Counsel
Phone: 717-787-5000

Susan Bennett, Executive Secretary
Phone: 717-787-5000
Fax: 717-783-3458

Vikki Moore, Administrator
Phone:  717-787-6173

Deputy Chief Counsels

John Herzog, Executive Deputy Chief Counsel General/Transportation
Phone: 717-783-3714
Fax: 717-783-3458

Kriss Brown, Electric & Gas
Phone: 717-787-5000
Fax: 717-783-3458

David Screven, Telecommunications & Pole Attachment
Phone: 717-787-5000
Fax: 717-783-3458

Patricia Wiedt, Water & Wastewater
Phone: 717-787-5000
Fax: 717-783-3458

Library and Regulatory Coordinator

Karen Thorne, Librarian & Regulatory Coordinator
Phone: 717-772-4597

Office of Legislative Affairs

The Director of Legislative Affairs is the Commission’s link with the state General Assembly, the Governor’s Administration, the U.S. Congress and the National Association of Regulatory Utility Commissioners. It is also responsible for contact with the Independent Regulatory Review Commission regarding Commission regulations. The office receives hundreds of inquiries regarding utility matters and constituent problems and directs the flow of information for a timely resolution.

Bureau Director's Office

June Perry, Director
Phone: 717-787-3256

Carrie Sheriff, Executive Secretary
Phone: 717-787-3256

Vacant, Assistant Director
Phone: 717-787-3256
Fax: 717-783-1048

Secretary's Bureau

The Secretary is the Commission’s officer over whose signature all official actions and decisions are issued. The Secretary serves as the prothonotary of the Commission and is thereby responsible for the acceptance of filings and the docketing, safekeeping, control, dissemination, retention and retrieval of all documents. All correspondence and filings before the Commission must be addressed to the Secretary.

After formal Commission action, the Secretary’s Bureau is responsible for dissemination of necessary information and the service of all official actions. This is accomplished by issuing an Order or Secretarial Letter to all appropriate parties or individuals whether they be internal staff, participants to a proceeding, or members of the general public.

The Secretary's Bureau coordinates the development of the Commission’s public meeting agenda, and the Secretary and/or Assistant Secretary sits at all formal public meetings of the Commission to ensure that the agenda is completed and that the minutes are properly recorded and subsequently maintained.

Mailing Address

Secretary's Bureau
Pennsylvania Public Utility Commission
400 North Street
Harrisburg, PA 17120

Bureau Director's Office

Rosemary Chiavetta, Secretary
Phone: 717-772-7777

Christine Hodge, Assistant Secretary
Phone: 717-787-8147

Angel Elwell, Administrator
Phone: 717-787-5700
Fax: 717-783-9526

Document Control and Record Maintenance

Shirley Spunaugle, Manager
Phone: 717-772-4945

Compliance and Assignment

Jodi Hillman-Taylor, Supervisor
Phone: 717-787-6751

Ariel Wolf, Supervisor
Phone: 717-783-0703
Fax: 717-787-0974

Record Retention & Microfilm

Audley Brown, Supervisor
Phone: 717-214-6214

Receptionist, File Requests and Requests for Copies of Documents
Phone: 717-772-7777

Office of Special Assistants

The Office of Special Assistants (OSA) provides technical and legal assistance to the Commissioners in all aspects of public utility regulation and enforcement. It is the coordinator of the preparation of final Commission orders. Duties include preparing final orders; reviewing Administrative Law Judge decisions; administering requests for extensions of time to file exceptions and/or reply exceptions to Initial Decisions; and reviewing petitions for rehearing, reconsideration, modification or clarification of final Commission orders.

Bureau Director's Office

Kathryn G. Sophy, Director
Phone: 717-787-1827

Laura Jarvie, Executive Secretary
Phone: 717-787-1827
Fax: 717-783-6324

Kim Hafner, Deputy Director Legal
Phone: 717-705-3822

Festus Odubo, Deputy Director Technical
Phone: 717-783-3930

LeAnn Scheiber, Administrator
Phone: 717-787-1914

Bureau of Technical Utility Services

The Bureau of Technical Utility Services serves as the principal technical advisory bureau to the Commission regarding fixed and transportation utility regulatory matters, as well as serves as an adviser to the PUC on technical issues for electric, natural gas, water, wastewater, and telecommunications utilities. The Bureau offers policy recommendations on rates, tariffs and regulatory matters, processes fixed utility applications, and coordinates emergency operations of utilities. The Bureau processes filings such as securities certificates and affiliated interest agreements. The Bureau also reviews and maintains county 911 system plans; telecommunications relay service reports; annual financial reports; and utility tariffs.

Bureau Director's Office

Paul Diskin, Director
Phone: 717-783-5242

Darren Gill, Deputy Director
Phone: 717-783-5244

Ashlee Zrncic, Executive Secretary
Phone: 717-783-5242

Christina Klinger, Administrator
Phone: 717-787-9382
Fax: 717-787-4750

Energy

Darren Gill, Deputy Director
Phone: 717-783-5244

Debra Backer, Energy Supervisor
Phone: 717-783-9787

Joseph Sherrick, Policy & Planning/Conservation Supervisor
Phone: 717-787-5369

Reliability/Emergency Preparedness

Dan Searfoorce, Manager
Phone: 717-783-6159

John Van Zant, Supervisor
Phone: 717-787-3810

Water/Wastewater

Get information on rates and ratemaking, PENNVEST, affiliated interest agreements, viability, applications, metering, main extensions, operational and technical compliance and utility plant inspections.

Dan Searfoorce, Manager
Phone: 717-783-6159
Fax: 717-787-4750

Sean Donnelly, Supervisor
Phone: 717-783-2505
Fax: 717-787-4750

Telecommunications

Erin Laudenslager, Manager
Phone: 717-705-4364

Derek Vogelsong, Supervisor
Phone: 717-787-5550

Finance/Tariffs

Get information on tariffs, annual reports, rate of return and income taxes.

Erin Laudenslager, Manager
Phone: 717-705-4364
Fax: 717-783-4750

David Huff, Supervisor
Phone: 717-705-0934

Transportation (Railroad & Motor Carrier Compliance)

Rodney D. Bender, Manager
Phone: 717-787-9732

Cheyenne Smith, Clerical/Administrative Support
Phone 717-787-5188
Fax: 717-787-3114

Motor Carrier Compliance Office

Tatjana Roth, Motor Carrier Compliance Chief
Phone: 717-787-1168

Applications
717-787-3834

Tariffs and Insurance
717-787-1227

Applications

Phone: 717-787-3834

Tariffs

Phone: 717-787-2616

Insurance

Phone: 717-787-1227

Rail - FRA Program

Lugene Bastian, Supervisor
Phone: 717-316-4374
Fax: 717-787-3114

Rail Safety Engineering

Vacant, Supervisor
Phone: 717-787-1106
Fax: 717-787-3114

Safety Division

Pipeline Safety - Northwest/Southwest

Supervisor:

David D. Kline (NW)
Cell: 717-315-1097
Email: davidkline@pa.gov

Inspectors:

Israel Gray (NW)
Cell: 717-433-7855
Email: igray@pa.gov

Matthew Matse (SW)
Cell: 717-317-1831
Email: mmatse@pa.gov

Melissa McFeaters (SW)
Cell: 717-433-7259
Email: mmcfeaters@pa.gov

Tyler Merritt (SW)
Cell: 717-216-7336
Email: tmerritt@pa.gov

Lassine B. Niambele (SW)
Cell: 717-315-4445
Email: lniambele@pa.gov

Jason Harvey (SW)
Cell: 717-678-2361
Email: jasharvey@pa.gov

Frank Shoup (SW)
Cell: 717-480-7266
Email: fshoup@pa.gov

Pipeline Safety - South Central

Supervisor:

Bob Biggard
Cell: 717-554-2286
Email: rbiggard@pa.gov 

Inspectors:

Kokou Apetoh
Cell: 717-216-3399
Email: kapetoh@pa.gov

Alex Pankiw
Cell: 717-
Email: apankiw@pa.gov

Sunil R. Patel
Cell: 717-829-7567
Email: sunipatel@pa.gov

Christopher Whiteash
Cell: 717-317-0898
Email: cwhiteash@pa.gov

Pipeline Safety - Southeast

Supervisor:

Terri C. Cooper Smith
Cell: 717-315-1481
Email: tcsmith@pa.gov

Inspectors:

Elena Bozhko
Cell: 717-480-0842
Email: ebozhko@pa.gov

Nick Nagele
Cell: 717-525-1108
Email: nnagele@pa.gov

Scott Orr
Cell: 717-480-2195
Email: scoorr@pa.gov

Vladimir Shteyn
Cell: 717-418-2226
Email: vshteyn@pa.gov

Martin Salamonski
Cell: 717-480-1059
Email: MSalamonski@pa.gov

Pipeline Safety - North Central/Northeast

Supervisor:

Michael Chilek
Cell: 717-315-1180
Email: mchilek@pa.gov

Inspectors:

Andrew Hiorth (NC)
Cell: 717-418-1631
Email: Ahiorth@pa.gov

James Harchar (NE)
Cell: 717-603-2350
Email: jharchar@pa.gov

Jessalynn Heydenreich (NC)
Cell: 717-614-3625
Email: jheydenrei@pa.gov

Lara Lapinski (NC)
Cell: 717-409-9957
Email: llapinski@pa.gov

Ryan Zaffino (NE)
Cell: 717-576-1862
Email: Rzaffino@pa.gov

Electric Safety

Supervisor:

Brent Killian
Office: 717-787-2424
Cell: 717-836-5227
Email: bkillian@pa.gov

Investigators:

James D. Campbell (W)
Cell: 717-585-1951
Email: jdcampbell@pa.gov

Benedict Tarr (NW)
Cell: 717-512-1158
Email: btarr@pa.gov

Kristofer Knittle (Central)
Cell: 717-512-0419
Email: kknittle@pa.gov

Glenn R. Weaver (E)
Cell: 717-433-0883
Email: glweaver@pa.gov

One Call - Damage Prevention

Supervisor:

Sara Locke
Office: 717-772-8584
Email: slocke@pa.gov

Investigators:

Eva Maki
Office: 717-787-6489
Email: emaki@pa.gov

Summers Newsome-Connor
Office: 717-783-5117
Email: suconnor@pa.gov

Blaire Prough
Office: 717-783-1547
Email: bprough@pa.gov

Administrative Support

Pipeline Safety

Vacant
Office: 717-787-3416
Email: 

Electric Safety
One Call – Damage Prevention

Vacant
Office: 717- 783-5011
Email: 

Mailing Address

PA Public Utility Commission
Bureau of Investigation & Enforcement
Safety Division
Commonwealth Keystone Bldg.
400 North Street
Harrisburg, PA 17120

Need More Help?

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