Skip to content

Docket Number C-2019-3014304

Docket Number C-2019-3014304 Status Active
Applicant Utility Code 3111162
Complainant PAMELA ARNOLD Utility Name VERIZON NORTH LLC
Respondent VERIZON NORTH LLC Utility Type Telephone
Responsible Bureau OSA eFiling Confirmation Number
Date Filed 11/07/2019 Date Posted 11/14/2019
Case Description Pamela Arnold filed Formal Complaint vs. Verizon Pennsylvania LLC.
Action Date Description Date Posted
2/22/2022 Document Published on Web - Document 'Fine Payment' is made public 2/22/2022
2/22/2022 Document Attached to Case - Fine Payment 2/22/2022
2/17/2022 Document Published on Web - Document 'Fine Pmt Letter - Verizon' is made public 2/18/2022
2/17/2022 Document Attached to Case - Fine Pmt Letter - Verizon - Verizon North filed letter advising fine payment has been sent via Fed-Ex. 2/18/2022
2/3/2022 Document EServed to POR - Document 'Opinion and Order - 3014304-OSA - 2-3-22 PM - Exceptions to Initial Decision - Pamela Arnold v Verizon North' is eServed - {67C00DC5-E7BF-C89D-AFBD-7EC056700001} 2/3/2022
2/3/2022 Document Published on Web - Document 'Opinion and Order - 3014304-OSA - 2-3-22 PM - Exceptions to Initial Decision - Pamela Arnold v Verizon North' is made public 2/3/2022
2/3/2022 Document Served - Other - See Comments - Order Served 2/3/2022 2/3/2022
10/23/2020 Document Published on Web - Document 'Reply Exceptions (CORRECTED) - Pamela Arnold' is made public 10/23/2020
10/23/2020 Document Attached to Case - Reply Exceptions (CORRECTED) - Pamela Arnold - Pamela Arnold filed Reply Exceptions 10/23/2020
10/23/2020 Document Published on Web - Document 'Reply Exceptions Ltr - No Cert of Serv - Pamela Arnold.doc' is made public 10/23/2020
10/23/2020 Document Published on Web - Document 'Reply Exceptions - Pamela Arnold' is made public 10/23/2020
10/23/2020 Document Attached to Case - Reply Exceptions - Pamela Arnold - Pamela Arnold filed Reply Exceptions 10/23/2020
10/15/2020 Document Published on Web - Document 'Exceptions - Verizon North' is made public 10/15/2020
10/15/2020 Assigned Responsible Bureau - OSA 10/15/2020
10/15/2020 Document Attached to Case - Exceptions - Verizon North - Verizon North LLC filed Exceptions 10/15/2020
9/29/2020 Document Served & Pend - Pend for Exceptions - EXCEPTIONS DUE 10/15/20 - DUE 10/26/20 9/29/2020
9/25/2020 Document EServed to POR - Document 'C-2019-3014304 ID SEC LETTER.doc' is eServed - {19E2C3DD-77B3-CD02-8711-74C6BD800000} 9/25/2020
9/25/2020 Document Published on Web - Document 'C-2019-3014304 ID SEC LETTER.doc' is made public 9/25/2020
9/25/2020 Document EServed to POR - Document 'C-2019-3014304 Pamela Arnold v Verizon North LLC ID.pdf' is eServed - {6CFC1E54-B41E-C311-8531-74C6B2E00000} 9/25/2020
9/25/2020 Document Served & Send to C&A - Other - See Comments - ID SERVED 9/25/2020 EXCEPTIONS DUE 10/15/2020 REPLIES DUE 10/26/2020 9/25/2020
9/25/2020 Document Published on Web - Document 'C-2019-3014304 Pamela Arnold v Verizon North LLC ID.pdf' is made public 9/25/2020
7/22/2020 Document EServed to POR - Document 'C-2019-3014304 Order Denying Motion for Reopening.docx' is eServed - {DEB006E1-37B7-CFAC-84C9-7376CD300000} 7/22/2020
7/22/2020 Document Published on Web - Document 'C-2019-3014304 Order Denying Motion for Reopening.docx' is made public 7/22/2020
7/20/2020 Document EServed to POR - Document 'C-2019-3014304 Hearing Cancellation Notice.docx' is eServed - {E897E0B9-4669-C22F-8E78-736C20B00000} 7/20/2020
7/20/2020 Document Published on Web - Document 'C-2019-3014304 Hearing Cancellation Notice.docx' is made public 7/20/2020
7/1/2020 Private Document Published on Web - Document 'Electronic Transcript 06/10/20 Pgs 1-54' Restricted on Web - {CD941C5B-C78C-C232-85E1-7306AC000000} 7/1/2020
7/1/2020 Document Attached to Case - Electronic Transcript 06/10/20 Pgs 1-54 - Transcript of Initial Call In Telephonic Hearing w/ALJ Buckley held 6/10/2020 at 10:00 am filed 7/1/2020
6/17/2020 Document EServed to POR - Document 'C-2019-3014304 Further Call-In Telephonic Hearing Notice.docx' is eServed - {AC7AFBFF-FE12-CF19-8777-72C282300000} 6/17/2020
6/17/2020 Document Published on Web - Document 'C-2019-3014304 Further Call-In Telephonic Hearing Notice.docx' is made public 6/17/2020
4/22/2020 Document EServed to POR - Document 'C-2019-3014304 Can Resch 2 Initial Call In Telephonic Hearing Notice.docx' is eServed - {5FBA0751-D848-CF6B-87FB-71A2D0800000} 4/22/2020
4/22/2020 Document Published on Web - Document 'C-2019-3014304 Can Resch 2 Initial Call In Telephonic Hearing Notice.docx' is made public 4/22/2020
4/21/2020 Document EServed to POR - Document 'C-2019-3014304 Can Resch Call In Telephonic Hearing Notice.docx' is eServed - {88A67F48-39E8-CFEA-8540-719D7A600000} 4/21/2020
4/21/2020 Document Published on Web - Document 'C-2019-3014304 Can Resch Call In Telephonic Hearing Notice.docx' is made public 4/21/2020
3/17/2020 Document EServed to POR - Document 'C-2019-3014304 - PAMELA ARNOLD v. VERIZON PENNSYLVANIA LLC.docx' is eServed - {1EEA80E7-05B3-C37E-8611-70E8FEB00000} 3/17/2020
3/17/2020 Document Published on Web - Document 'C-2019-3014304 - PAMELA ARNOLD v. VERIZON PENNSYLVANIA LLC.docx' is made public 3/17/2020
2/26/2020 Document EServed to POR - Document 'C-2019-3014304 Prehearing Order.doc' is eServed - {761BF271-84B8-C6B8-8542-708226600000} 2/26/2020
2/26/2020 Document Published on Web - Document 'C-2019-3014304 Prehearing Order.doc' is made public 2/26/2020
2/12/2020 Document Published on Web - Document 'C-2019-3014304 Initial Call in Hearing Notice.docx' is made public 2/12/2020
2/12/2020 Document EServed to POR - Document 'C-2019-3014304 Initial Call in Hearing Notice.docx' is eServed - {A69B6EBB-CD79-C082-85EA-703A0D400000} 2/12/2020
12/5/2019 Document EServed to POR - Document 'C-2019-3014304 IO HOMSHER Setting Resolution Conference.pdf' is eServed - {465D2113-7031-CB2B-87F8-6ED678C00000} 12/5/2019
12/5/2019 Document Published on Web - Document 'C-2019-3014304 IO HOMSHER Setting Resolution Conference.pdf' is made public 12/5/2019
12/4/2019 Private Document Published on Web - Document 'Answer to Formal Complaint - Verizon' Restricted on Web - {3DADAB96-D4F2-C1DD-84BE-6ED22D200000} 12/4/2019
12/4/2019 Document Attached to Case - Answer to Formal Complaint - Verizon - Verizon North, LLC filed Answer to the Formal Complaint of Pamela Arnold. 12/4/2019
11/14/2019 Document EServed to POR - Document 'Formal Complaint' is eServed - {8C19AF3D-95E4-417E-8B91-8073EFB9E81C} 11/14/2019
11/14/2019 Private Document Published on Web - Document 'Formal Complaint' Restricted on Web - {8C19AF3D-95E4-417E-8B91-8073EFB9E81C} 11/14/2019
11/14/2019 Case Created - C-2019-3014304 11/14/2019
11/14/2019 Assigned Responsible Bureau - ALJ 11/14/2019
11/14/2019 Document Served - Other - See Comments - Assigned to ALJ, copy to BIE Prosecution Assignment. 11/14/2019
Document Name Document Type eFiling Confirmation Number Date Received Post On Date Date Served Reference Docket Number
FINE PAYMENT Fine Payment 2/15/2022 2/22/2022 C-2019-3014304
FINE PMT LETTER - VERIZON Letter 2/15/2022 2/17/2022 C-2019-3014304
OPINION AND ORDER - 3014304-OSA - 2-3-22 PM - EXCEPTIONS TO INITIAL DECISION - PAMELA ARNOLD V VERIZON NORTH Order 2/3/2022 2/3/2022 C-2019-3014304
REPLY EXCEPTIONS (CORRECTED) - PAMELA ARNOLD Reply Exception 10/23/2020 10/23/2020 C-2019-3014304
REPLY EXCEPTIONS LTR - NO CERT OF SERV - PAMELA ARNOLD.DOC Secretarial Letter 10/23/2020 C-2019-3014304
REPLY EXCEPTIONS - PAMELA ARNOLD Reply Exception 10/22/2020 10/23/2020 C-2019-3014304
EXCEPTIONS - VERIZON NORTH Exceptions 10/15/2020 10/15/2020 C-2019-3014304
C-2019-3014304 ID SEC LETTER.DOC Secretarial Letter 9/25/2020 9/25/2020 C-2019-3014304
C-2019-3014304 PAMELA ARNOLD V VERIZON NORTH LLC ID.PDF Initial Decision 9/25/2020 9/25/2020 C-2019-3014304
C-2019-3014304 ORDER DENYING MOTION FOR REOPENING.DOCX Order 7/22/2020 C-2019-3014304
C-2019-3014304 HEARING CANCELLATION NOTICE.DOCX Hearing Cancellation Notice 7/20/2020 C-2019-3014304
C-2019-3014304 FURTHER CALL-IN TELEPHONIC HEARING NOTICE.DOCX Hearing Notice 6/17/2020 C-2019-3014304
C-2019-3014304 CAN RESCH 2 INITIAL CALL IN TELEPHONIC HEARING NOTICE.DOCX Hearing Notice 4/22/2020 C-2019-3014304
C-2019-3014304 CAN RESCH CALL IN TELEPHONIC HEARING NOTICE.DOCX Hearing Notice 4/21/2020 C-2019-3014304
C-2019-3014304 - PAMELA ARNOLD V. VERIZON PENNSYLVANIA LLC.DOCX Hearing Cancellation Notice 3/17/2020 C-2019-3014304
C-2019-3014304 PREHEARING ORDER.DOC PreHearing Order 2/26/2020 C-2019-3014304
C-2019-3014304 INITIAL CALL IN HEARING NOTICE.DOCX Hearing Notice 2/12/2020 C-2019-3014304
C-2019-3014304 IO HOMSHER SETTING RESOLUTION CONFERENCE.PDF Interim Order 12/5/2019 C-2019-3014304

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.