Docket Number P-2012-2327036
- Home
- Docket
| Docket Number | P-2012-2327036 | Status | Closed |
|---|---|---|---|
| Applicant | PPL ELECTRIC UTILITIES CORPORATION | Utility Code | 110500 |
| Complainant | Utility Name | PPL ELECTRIC UTILITIES CORP | |
| Respondent | Utility Type | Electric | |
| Responsible Bureau | LAW | eFiling Confirmation Number | 1496858 |
| Date Filed | 09/28/2012 | Date Posted | 10/01/2012 |
| Case Description | PPL Electric Utilities Corporation filed Petition for Permanent Waiver of 52 Pa Code 56.97(a) to allow customers to establish payment agreements online or through automated interactive voice response system. | ||
| Action Date | Description | Date Posted |
|---|---|---|
| 2/14/2019 | Document Published on Web - Document 'Self-Serve Payment Agreement Ann Rpt 2018 - PPL' is made public | 2/14/2019 |
| 2/14/2019 | Document Attached to Case - Self-Serve Payment Agreement Ann Rpt 2018 - PPL - PPL Electric Utilities Corporation filed 2018 Self-Serve Payment Agreement Annual Report. | 2/14/2019 |
| 2/23/2017 | Document Published on Web - Document '2016 Self-Serve Payment Agreement Annual Report-PPL' is made public | 2/23/2017 |
| 2/23/2017 | Document Attached to Case - 2016 Self-Serve Payment Agreement Annual Report-PPL - PPL filed 2016 Self-Serve Payment Agreement Annual Report | 2/23/2017 |
| 12/22/2016 | Document Published on Web - Document 'ORDER 2560140-LAW 12-22-16 PM - Petition of PPL for waiver of 52 Pa Code Section 56.97(a).docx' is made public | 12/22/2016 |
| 12/9/2016 | Document Published on Web - Document 'Comprehensive Report on IVR System - PPL' is made public | 12/9/2016 |
| 12/9/2016 | Document Attached to Case - Comprehensive Report on IVR System - PPL - PPL Electric filed Comprehensive Report evaluating the overall effectiveness of PPL's Electric IVR System to establish self-serve payment agreements. | 12/9/2016 |
| 2/18/2016 | Document Attached to Case - Annual Statistical Report - PPL Electric - PPL Electric Utilities Corporation filed Annual Statistical Report detailing customer usage of PPL Electric's IVR System. | 2/18/2016 |
| 2/18/2016 | Document Published on Web - Document 'Annual Statistical Report - PPL Electric' is made public | 2/18/2016 |
| 11/12/2013 | Document Published on Web - Document 'Letter Adv Website & IVR Enhancement - PPL' is made public | 11/12/2013 |
| 11/12/2013 | Document Attached to Case - Letter Adv Website & IVR Enhancement - PPL - PPL Electric Utilities Corporation filed letter advising implementation of enhancement to website and IVR allowing customers to establish payment agreements not discussed in Petition for Waiver. | 11/12/2013 |
| 1/24/2013 | Document EServed to POR - Document 'Order - 2327036 - 1-24-13 PM - Petition of PPL Electric Utilities Corporation for Waiver of 52 Pa Code 56.97(a) to Allow Customers to Establish Payment Agreements Online or Through AIVRS' is eServed - {286C127B-B15E-480C-9258-C82FB1BFFA4B} | 1/24/2013 |
| 1/24/2013 | Document Published on Web - Document 'Order - 2327036 - 1-24-13 PM - Petition of PPL Electric Utilities Corporation for Waiver of 52 Pa Code 56.97(a) to Allow Customers to Establish Payment Agreements Online or Through AIVRS' is made public | 1/24/2013 |
| 1/24/2013 | Document Served - Other - See Comments - Order served 1/24/13 | 1/24/2013 |
| 11/7/2012 | Document Published on Web - Document 'PETITION FOR WAIVER OF 56.97-PPL ELECTRIC CORP' is made public | 11/7/2012 |
| 11/7/2012 | Document Attached to Case - PETITION FOR WAIVER OF 56.97-PPL ELECTRIC CORP - PPL ELECTRIC FILED PERMANENT WAIVER OF 52 PA CODE SECTION 56.97(A) | 11/7/2012 |
| 11/6/2012 | Document Attached to Case - Letter Adv Agreement Reached w/OCA & Request 4 yr Waiver Approved by End of Nov 2012 - PPL Electric Utilities Corp - PPL Electric Utilities Corporation filed Letter advising agreement reached with Office of Consumer Advocate and request 4 year Waiver be approved by end of November 2012 when 2 year waiver pilot expires. | 11/6/2012 |
| 11/6/2012 | Document Published on Web - Document 'Letter Adv Agreement Reached w/OCA & Request 4 yr Waiver Approved by End of Nov 2012 - PPL Electric Utilities Corp ' is made public | 11/6/2012 |
| 10/23/2012 | Document Published on Web - Document 'Answer to PPL Petition for Permanent Waiver of 52 Pa Code 56.97 (a)-OCA' is made public | 10/23/2012 |
| 10/23/2012 | Document Attached to Case - Answer to PPL Petition for Permanent Waiver of 52 Pa Code 56.97 (a)-OCA - Office of Consumer Advocate filed answer to Petition of PPL for a Permanent Waiver of 52 Pa Code 56.97(a). | 10/23/2012 |
| 10/1/2012 | Case Created - P-2012-2327036 - Petition for Permanent Waiver of 52 Pa Code 56.97(a) filed by PPL Electric Utilities Corporation. | 10/1/2012 |
| 10/1/2012 | Assigned Responsible Bureau - ALJ | 10/1/2012 |
| 10/1/2012 | Document Published on Web - Document 'Petition for Permanent Waiver 52 Pa Code 56.97(a) - PPL' is made public | 10/1/2012 |
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
