Consumer Help Center
The Pennsylvania Utility Commission is dedicated to serving consumers through outreach and education. Learn more about the utility service programs that help you and your family enjoy safe and reliable electric, natural gas, pipeline, motor carrier, rail, telecommunications, water and wastewater service at reasonable rates.
Assistance Programs
Most utility companies offer low-income households help in paying their utility bills.
Be Utility Wise Events
Be Utility Wise is a signature PUC Consumer Education program that is held held annually at locations throughout the state.
Complaints
If you have concerns, you can file a complaint - informal, formal, motor carrier, rail and more.
Consumer Advisory Council (CAC)
CAC represents the public in advising the Commissioners on matters relating to the protection of consumer interests.
Education & Outreach Services
The PUC offers community programs to help consumers make informed utility choices.
Educational Videos
Watch videos that can help you better understand how utilities work and how they benefit you.
Electric Savings & Rebates
Find energy efficiency & conservation rebate and savings incentives from your electric company.
Energy Efficiency, Conservation & Savings
Energy savings information and programs available to consumers.
Limos, Taxis and Movers
Information and tips when using a limousine, taxi or household goods mover.
Natural Gas Savings & Rebates
Find energy efficiency & conservation rebate and savings incentives from your natural gas company.
PAGasSwitch
The PUC's official natural gas shopping website to compare natural gas prices.
PAPowerSwitch
The PUC's official electric shopping website, where you can instantly compare electricity plans.
Programs & Publications
Learn about consumer programs offered by utilities, as well as tips on how to conserve energy and save money on utility bills.
Winter Energy Costs: Prepare Now
Reducing your energy use during cold winter months can help you reduce your energy bills.
Winter Utility Bill Checklist
Carefully review utility bills to track energy usage, rates and energy prices.
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About the PUC
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Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
