Consumer Education
The Pennsylvania Utility Commission is dedicated to serving consumers through outreach and education. Learn more about the utility service programs that help you and your family enjoy safe and reliable electric, natural gas, pipeline, motor carrier, rail, telecommunications, water and wastewater service at reasonable rates.
Our dedicated team are vital educators in the many communities we serve across Pennsylvania and are available to speak at events -virtually and in-person. Contact us at 717-787-5722 or at consumered@pa.gov.
Education & Outreach Services
The PUC offers community programs to help consumers make informed utility choices.
Utility Assistance Programs
Most utility companies offer low-income households help in paying their utility bills.
Programs & Publications
Learn about consumer programs offered by utilities, as well as tips on how to conserve energy and save money on utility bills.
Educational Videos
Watch videos that can help you better understand how utilities work and how they benefit you.
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About the PUC
- PUC Actions Related to COVID-19
- Career Opportunities
- Commission Testimony
- Commissioners
- Consumer Advisory Council
- Consumer Education
- Contact Us
- Events
- History
- National List of Utility Commissions
- Offices and Staff Directory
- Request for Proposals
- Public Meetings & Hearings
- Press Releases
- Utility and Service Types
Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
