Reporting Alleged Violations

An Alleged Violation Report (AVR) must be submitted when there is a suspected violation of the One Call Law. 

For example, an AVR must be filed when:

• Excavation begins without first calling 811;
• There is a failure to respect the tolerance zone around marked facilities; or
• There is a failure to report damage to underground facilities.

You must have a Pennsylvania One Call System web account to submit an AVR. The report should be submitted to the Pennsylvania Public Utility Commission through the One Call System pursuant to the timeframe set forth in the One Call Law.

Timeframes for AVR Submission

Facility Owner

Submit an AVR not more than 30 business days after receipt of notice that the facility owner's lines have been damaged by excavation or demolition work or if the facility owner believes a violation of this act has been committed in association with excavation or demolition work.

Designer

Submit an AVR not more than 30 business days from the time the designer becomes aware that a violation of this act may have been committed.

Excavator

Submit an AVR not more than 30 days after striking or damaging a facility owner's line during excavation or demolition or if the excavator believes a violation of this act has been committed in association with excavation or demolition work.

Project Owner

Submit an AVR not more than 30 days after striking or damaging a facility owner's line during excavation or demolition work activities, after a project owner's contracted excavator strikes or damages a facility owner's line during excavation or demolition activities or if the project owner believes a violation of this act has been committed in association with excavation or demolition.

Alleged Violation Report Flowchart

AVR Flowchart - PDF