PA CWG & Verizon Metrics/Remedies
PA Carrier Working Group
Carrier Working Group - Link to information on the PA Carrier Working Group, minutes and contacts.
P-2016-2551053 (Folder 20) and M-00011468 (Folder 20)
Secretarial Letter - Amendment, Comment, and Reply Comment Schedule and Instructions for P-2016-2551053 PMO III – Petition for Waiver of Remedies re. 2016 Work Stoppage (F0020) M-00011468: PMO – Performance Metrics and Remedies (F0020) and Cancelling Docket No. P-2016-2556564. Dated July 20, 2016.
Secretarial Letter - Amendment, Comment and Reply Comment Schedule for PMO III Petition for Waiver of Remedies re. 2016 Work Stoppage (F0020) at Docket No. P-2016-2551053 and PMO Performance Metrics and Remedies (F0020) at Docket No. M-00011468. Dated June 22, 2016.
Secretarial Letter - Comment and Reply Comment Schedule for PMO III Periodic C2C Guideline Updates (Folder 19) at Docket No. M-2015-2464294 and PMO Performance Metrics and Remedies (Folder 19) at Docket No. M-00011468. Dated July 14, 2015.
M-2009–2133580 (Folder 15) and M-00011468
M-2009–2134347 (Folder 16) and M-00011468
Secretarial Letter - Dated Oct. 14, 2009. Notice of comment period for CLEC Directory Error Remedy Plan proposal. The comment period ends Oct. 28, 2009, and a reply comment period ends Nov. 19, 2009.
Verizon's Revised PA PAP Submission - Verizon's submission to modify PA PAP. Dated Nov. 21, 2006.
Attachment 1 - 2006 New York PSC order adopting the changes to NY PAP.
Attachment 2 - 2006 Verizon New York Compliance Filing.
Attachment 3 - 2006 Verizon Proposal to modify PA PAP.
Verizon Notice Letter - Verizon's Explanation of trunk blockage implications for PA. Dated Dec. 22, 2006
NY PSC Order - 2006 New York PSC order requiring further adjustments in PAP treatment of NP-1-03 & 04 relating to trunk blockage.
Secretarial Letter - Sets schedule for comments and reply comments on Verizon's July 14, 2006, filing to update the PA Guidelines to conform to July 2006 footprint changes. Dated August 1, 2006, at Docket No. M-00011468F0010.
Verizon Supplemental Comments - Verizon PA's letter that supplements its comments with regard to the Pennsylvania Performance Assurance Plan draft revisions. Dated Sept. 1, 2005. Docket No. M-00011468F0007.
Compliance Filing - Verizon's Revisions to Pennsylvania Carrier-to-Carrier Guidelines for hot cuts. Dated June 17, 2005.
Verizon Letter - Notification that the NY Public Service Commission issued an order approving revisions to Performance Assurance Plan. Dated May 27, 2005. Docket No. M-00011468F0008.
Verizon Filings - October 28, 2004
Secretarial Letter - Establishing schedule for Comments and Reply Comments.
Proposed Changes to PA Guideline & PA PAP - Based on 9/04 changes to NY metrics.
Proposed Changes to PA Guidelines - Redline Version
Proposed Changes to PA Guidelines - Clean Version
Proposed Changes to PA PAP Appendices - Redline Version
Proposed Changes to PA PAP Appendices - Clean Version
Final DCI Report
Final DCI Report on Verizon PA's Performance Metrics & Related Remedies.
The consulting firm of Doherty and Company Inc. (DCI) completed its Review and Evaluation of Performance Metrics and Related Remedies of Verizon Pennsylvania Inc. DCI's report and Verizon's response were released by the Commission at the Public Meeting of March 18, 2004. Docket Nos. M-00011468F0002 and D-03SPS007.)
Operations Support Systems (OSS)
Operations Support Systems - Link to documents related to the testing conducted by KPMG.
Verizon's Performance Standards and Remedies Compliance Filing for Docket No. M-00011468
Verizon Cover Letter
Dated March 21, 2003. The letter transmits the update filing for the 4Q02 metrics and 1Q03 remedies changes based on New York PSC action.
Performance Assurance Plan
Verizon Cover Letter
Dated January 10, 2003. The letter transmits the April 1, 2003, Guidelines and PAP.
Verizon Performance Metrics Audit RFP
This Request for Proposal seeks to find a consultant who can assist the Commission in its task of regulation as it relates to the monitoring of Verizon Pennsylvania Inc.'s performance metrics and remedies. The consultant shall develop and conduct a performance metrics review and analysis of Verizon’s performance metrics calculations, related remedies calculations, and reporting accuracy, based upon Commission-adopted metrics and remedies in the Pennsylvania-specific C2C Guidelines (Guidelines) and Performance Assurance Plan (PAP).
Audit of Verizon PAs Network Modernization Plan (NMP)
The PUC released an audit on the implementation of Verizon Pennsylvania Inc.s Network Modernization Plan (NMP) on Sept. 25, 2008. Docket No. D-2008-2056921
Press Release - Dated September 25, 2008.
- Damage Prevention Committee
- Broadband Internet Service
- Telephone Tips
- PA Universal Service Fund
- Monthly Remittance and Annual Reporting by Telcos
- Local Service Abandonment Notification
- Local Service Migration
- Application to Provide Telecomm Services
- FCC Order Implementation
- Area Codes
- Telecommunications Relay Service
- 911 Service
- Pole Attachments
- Telephone Companies & Contacts
- Telecommunications Glossary
- Interconnection Agreements
- Carrier Working Group
- Biennial NMP Progress Report Forms
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.Get Details
811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.Get Details
Need More Help?
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.