Damage Prevention Committee
Pennsylvania One Call Enforcement
Act 50 of 2017 authorized the Pennsylvania Public Utility Commission (PUC) to enforce provisions of the state’s Underground Utility Line Protection Law, Act 287, also known as the “One Call Law.” The PUC’s Bureau of Investigation and Enforcement has created a section called “PA1Call Enforcement.” This section will consist of a supervisor and investigators. As a requirement of Act 50, all underground facility damages are to be documented and submitted to the PA1Call System via a facility damage investigation form found on the PUC website and the PA1Call System website. Act 127 of 2024 reauthorized the Commission to enforce Pennsylvania's Underground Utility Line Protection Law.
The PUC representative on the Board of Directors of Pennsylvania One Call is a supervisor of the Pipeline Safety Section.
Damage Prevention Online Payment Portal
If you would like to pay your DPC Administrative Penalty online, you may now do so through the PUC’s Damage Prevention Online Payment Portal.
There is no need to create an account, all Administrative Penalties can be paid as a guest with a credit or debit card (Visa, Mastercard, American Express and Discover).
You will need to have your Damage Prevention invoice available so you can reference your Invoice Number, Name and Zip Code. All must be typed in exactly as it is listed on your invoice.
You should also have access to a printer if you want to print out a receipt of your payment.
Example Invoice
The areas in the red boxes are where you will find the information needed to pay your invoice.
Reporting Violations
Damage Prevention Committee
Included in Act 127 of 2024 is the creation of a Damage Prevention Committee (DPC), which will meet regularly to review alleged violations of the Act and make determinations as to the appropriate response including, but not limited to, the issuance of warning letters or administrative penalties.
PA One Call Enforcement Staff
The PA One Call Enforcement staff are located within the Bureau of Investigation & Enforcement (I&E) of the PUC.
As the independent investigation and enforcement bureau of the PUC, I&E enforces state and federal pipeline safety, electric safety and motor carrier safety laws and regulations and represents the public interest in ratemaking and service matters before the PUC’s Office of Administrative Law Judge. I&E has the authority to bring enforcement action, seek emergency orders from the Commission or take other steps to ensure public safety.
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Rob Horensky
Manager
rhorensky@pa.gov
(717) 787-1063 -
Sara Andrade-Locke
Supervisor
salocke@pa.gov
(717) 772-8584 - John Cooper
Investigator
coopj@pa.gov
(717) 214-4350 -
Eva Maki
Investigator
emaki@pa.gov
(717) 787-6489 - Summers Karlow
Investigator
skarlow@pa.gov
(717) 783-5117 - Amanda Smith
Investigator
amanlsm@pa.gov
(717) 787-4498 - Derrick Michael
Investigator
derrmichae@pa.gov
(717) 787-6382
Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get Details811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
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